Rancho Cordova, CA

Title : Dynatrace Admin / Engineer

Location : Charlotte NC (Remote)

Rate : $50- 52 / hour

Job description

Expert in creating solutions using Dynatrace and deploy them to production extracting best value for the customer.

Key Responsibilities :

End-to-end execution and implementation of Dynatrace solutions on complex customer environments - On-Prem / Cloud / Hybrid Cloud.

Should document resolved issues in an effective manner for knowledge management, cross-train peers with tool usage and assist in creation of best-practices, work independently on multiple assignments, proactively prioritizing focus and effort.

Present and demonstrate Application Performance Management to the prospective clients.

Expert in solving request and creating request in service now.

Should understand the challenges of customers, co-ordinate with vendor for a customized solution if needed.

Bring in best practices of the product to leverage the capabilities to the best.

Key Skills :

Hands -on Experience on Dynatrace is a must.

Root cause analysis and dashboard creation.

Strong application performance analysis skills.

Experience of deploying Dynatrace tools for different technologies and platforms

Experience on Configuration and customization Dynatrace solution that include integration with other tools.

Very good understanding of tool capabilities for a given customer environment.

Familiarity with other application performance monitoring tools is needed. Extensive experience with Synthetic monitoring and Integration of Third party tools with Dynatrace

Experience admin level tasks - Alert configuration, Maintenance window, Anomaly detection and changing threshold, Custom event creation, request attribute, OneAgent upgrade / install.

Knowledge of ITIL concepts and principles.

Good to have skills :

Dynatrace API Integration with other tools, Dockers, Kubernetes, DevOps tools like Ansible, Jenkins.

Proficient in giving product trainings, demonstrating Dynatrace capabilities and new features to existing or prospective customers.