Events Sales Manager

We are Actively hiring an Events Sales Manager for our West Palm Beach and Miami locations! This position will be based in Florida.

THE BRAND

Since the first estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations.  With over 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal. It encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.

POSITION OVERVIEW

The Events Sales Manager, Florida is responsible for coordinating and overseeing events hosted at the restaurant and off-site, including private dining, corporate functions, social events, and other special occasions. This role requires a detail-oriented professional with exceptional communication and hospitality skills and the ability to create memorable experiences for guests. This position will oversee both the West Palm Beach and Miami locations.

ESSENTIAL JOB RESPONSIBILITIES

• Act as a brand ambassador, representing the restaurant with professionalism and enthusiasm at all times.
• Proactively generate new business through outside sales efforts, networking events, marketing outreach, and corporate engagement.
• Scout and meet potential clients, including on-site visits to their offices when applicable, building relationships and introducing the restaurant’s capabilities.
• Participate in relevant industry and community networking events; provide regular feedback and reporting on outreach activities to the GM and executive team.
• Meet with prospective clients to understand event requirements including guest count, menu preferences, budget, and any special requests.
• Develop customized event proposals, highlighting the restaurant’s unique offerings, including catering, wine and bar service, and venue capabilities.
• Provide expert recommendations on menu design, wine pairings, and event enhancements to elevate the guest experience.
• Coordinate site visits to finalize details and secure bookings.
• Maintain prompt, professional communication and detailed records for all inquiries, proposals, and confirmations.
• Organize all event components, including room layout, seating and A / V requirements.
• Collaborate with clients and their vendors (e.g., florists, musicians, photographers) to ensure all external services align with the restaurant’s standards.
• Create and distribute clear event timelines and briefings for FOH, BOH, and management teams to ensure cohesive execution.
• Coordinate the flow of the event, including meal pacing, speeches, and transitions, while ensuring seamless guest experiences.
• Work in close partnership with the Executive Chef to design and customize event menus, considering seasonal offerings, dietary needs, and client preferences as needed.
• Collaborate with the sommelier and bar teams to curate beverage selections, including wine pairings and specialty cocktails.
• Ensure that all food and beverage service is timely, visually elevated, and consistent with the restaurant’s quality standards.
• Lead and supervise all aspects of on-site event execution, including room setup, décor, audio / visual, and guest arrival.
• Serve as the primary point of contact for clients throughout the event, addressing questions or concerns with professionalism and urgency.
• Direct FOH and BOH teams during service, ensuring high standards of hospitality, proper etiquette, and timely food delivery.
• Maintain a visible management presence, anticipating needs and resolving issues in real time.
• Work closely with FOH management and culinary leadership to ensure event readiness and staff alignment.
• Oversee and mentor event staff, reinforcing service standards and developing improvement plans as needed.
• Monitor staff performance during events and contribute to post-event debriefs to support continued team growth.
• Conduct follow-up with clients to thank them, gather feedback, and assess satisfaction.
• Work with management to refine internal processes based on event insights and evolving guest expectations.
• Supervise the reservations team to ensure accurate and timely booking of VIPs, large parties and special requests
• Manage and approve large party reservations
• Oversee and update OpenTable, including floor plans, pacing strategies, and special configurations as needed
• Ensure major city events, shows, and sports games are consistently updated in OpenTable
• Maintain administrative documents as needed
• Any other tasks as assigned by immediate supervisor

KNOWLEDGE, EXPERIENCE AND SKILLS

PHYSICAL REQUIREMENTS

COMPENSATION

The base pay range for this position is between $75,000-$95,000 per annum plus commission. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history / job-related knowledge, qualifications and skills, etc.

Estiatorio Milos is an Equal Opportunity Employer.