CREATIVE SUPERVISOR

Summary :

As the Creative Supervisor you will lead and oversee a team of designers while also serving as the team’s senior creative contributor. This role requires not only strong leadership and organizational skills but also an expert level of hands-on design ability. You will bring a combination of advanced creative execution with the ability to guide, inspire, and elevate the work of the design team. Being able to balance management and production responsibilities will drive high-quality, on-brand creative across multiple platforms and properties.

Essential Functions and Responsibilities :

• Design and produce marketing and brand materials for multiple casino-resort properties and taverns, ensuring all creative aligns with company and brand standards
• Lead and mentor a team of designers by providing creative direction, feedback, and support to enhance their design skills and maintain consistent quality
• Assist in scheduling, training, supervising, and coaching department staff to promote strong performance, engagement, and service consistency
• Monitor and support daily operations to ensure alignment with company standards, safety protocols, and guest satisfaction goals
• Serve as a point of contact for resolving team member or guest concerns, escalating issues as needed to department leadership
• Manage daily design workflow, assigning projects, reviewing work, and helping the team meet deadlines and creative goals
• Collaborate closely with internal departments including Account Coordination, Production, and Property Marketing to ensure projects are delivered accurately and efficiently
• Act as a key hands-on designer, developing creative concepts and executing layouts, visuals, and digital assets for campaigns and brand initiatives
• Present creative ideas and updates confidently to peers and senior leaders, including the Sr. Director and COO, maintaining professionalism and clear communication
• Assist in maintaining brand guidelines and ensuring all creative materials are visually cohesive and on message
• Support the Sr. Director and Creative Services Manager in improving creative processes, team collaboration, and overall workflow efficiency
• Foster a positive, collaborative team culture, encouraging open communication and creative problem-solving
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Requirements : Qualifications

Requirements

Work Cards

Physical Requirements

Work Environment Potential Conditions

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.