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Strategic Account Manager
Strategic Account ManagerOSTTRA • Chicago, Illinois, USA
Strategic Account Manager

Strategic Account Manager

OSTTRA • Chicago, Illinois, USA
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About the Role :

Grade Level (for internal use) :

13

About the Role :

The Strategic Account Manager role serves as the primary commercial lead for an our largest global Professional Services customers. They are focused on driving net revenue growth by fostering strong client relationships and delivering comprehensive solutions across the full MI product suite.

The Team :

The Strategics Account Management team is responsible for maintaining and growth our global relationships with the Big 4 Accounting firms totaling over $75M in business across the MI product suite. The team acts as the face of SPGMI to these strategic relationships coordinating and facilitating conversations with all partnering support teams across the MI org. The team is proactive in problem-solving and adept at anticipating client issues before they arise which is a result of expert account knowledge and relationship building within these complex accounts holistically.

Responsibilities and Impact :

The Strategic AM is the central point of contact responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies and market demands which helps them provide client insights and identify opportunities for growth and retention unlocking a value for both our customers and for MI.

Planning and Execution :

  • Serve as the primary point of contact for two of our top Strategic Accountants globally.
  • Holistic understanding of the account including business objectives budget cycles organizational structure critical needs and ongoing opportunities
  • Build multi-threaded relationships across client stakeholders and workflows serving as a trusted advisor for solving clients business challenges
  • Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners

Renewal Strategy Proposal & Negotiation :

  • Account Analysis to prepare for renewal discussions
  • Lead renewal and expansion negotiations
  • Work with legal / procurement to finalize contracts and pricing changes.
  • Identify and mitigate account risks
  • Client Engagement & Coverage :

  • Understand account health and introduce internal resources as needed
  • Build industry knowledge and expertise to advise clients on best practices
  • Establish key relationships and champions within accounts
  • Promote adoption of new offerings capabilities or modules
  • Be the voice of the client internally
  • Cross Functional Coordination :

  • Coordinate resources to develop comprehensive solutions to meet client needs
  • Collaborate with Sales Specialists Business and Implementation teams to involve the right resources to meet client needs making warm introductions as needed
  • Provide client feedback to inform product roadmap and service improvements
  • Ensure alignment with CCO Strategy for key accounts
  • Compensation / Benefits Information : (This section is only applicable to US candidates)

    S&P Global states that the anticipated base salary range for this position is $124192 to $185000. Final base salary for this role will be based on the individuals geographic location as well as experience level skill set training licenses and certifications.

    In addition to base compensation this role is eligible for an annual incentive plan.

    This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees please click here .

    What We Are Looking For :

    Basic Required Qualifications :

  • 8-10 years of experience in managing complex global accounts with high annual growth goals associated
  • Adapt at handling all aspects of a commercial relationship - sales retention and support. This is an all encompassing role where the Account Manager has to have confidence in handling any conversation to come their way.
  • BA required MBA preferred
  • Institutional knowledge of the global professional services space required accounting industry preferred.
  • Ability to communication effectively and for influence with both dynamic clients at some of the worlds largest organizations as well as internally with our key support partners across SPMGI.
  • Organization is paramount given the complex nature of these accounts
  • Leading with Executive Presence and a willingness to be an outward and vocal presence representing SPGMI with external opportunities when the opportunity arises.
  • Right to Work Requirements :

    This role is limited to persons with indefinite right to work in the United States.

    Return to Work :

    Have you taken time out for caring responsibilities and are now looking to return to work As part of our Return to Work initiative Restart we are encouraging enthusiastic and talented returners to apply and will actively support your return to the workplace.

    About S&P Global Market Intelligence

    At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

    For more information visit In It For You

    Our Mission :

    Advancing Essential Intelligence.

    Our People :

    Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

    Our Values :

    Integrity Discovery Partnership

    Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

    Benefits :

    We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

    Our benefits include :

    Health & Wellness : Health care coverage designed for the mind and body.

    Flexible Downtime : Generous time off helps keep you energized for your time on.

    Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

    Invest in Your Future : Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

    Family Friendly Perks : Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

    Beyond the Basics : From retail discounts to referral incentive awardssmall perks can make a big difference.

    For more information on benefits by country visit : Hiring and Opportunity at S&P Global :

    At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

    Recruitment Fraud Alert :

    If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here.

    Equal Opportunity Employer

    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

    If you need an accommodation during the application process due to a disability please send an email to : and your request will be forwarded to the appropriate person.

    US Candidates Only : The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) SLSGRP202.2 - Middle Professional Tier II (EEO Job Group)

    Required Experience :

    Manager

    Key Skills

    Bidding,Crane,Finance Management,Accountancy,Avionics,Blackberry

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 124192 - 185000

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