Equipment Dispatch Coordinator

Custom Concrete Company IncWestfield, IN, US

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Job Description

The Equipment Dispatch Coordinator plays a vital role in ensuring the efficient movement of heavy equipment and vehicles between job sites. This position serves as the central communication hub between field teams, drivers, and project managers, ensuring timely deliveries and optimal equipment condition. The ideal candidate is highly organized, proactive, and thrives in a fast-paced environment.

Key Responsibilities

Coordinate daily dispatch schedules for heavy equipment and vehicles
Monitor equipment location and status using GPS and dispatch software
Communicate with drivers, maintenance crews, and site supervisors to confirm availability and requirements
Plan and optimize routes based on site priorities, traffic patterns, and equipment specifications
Maintain accurate dispatch records including load manifests, maintenance logs, and compliance documentation
Troubleshoot service disruptions, delays, and equipment issues in real time
Collaborate with logistics, procurement, and operations teams to forecast equipment needs

Qualifications

High school diploma or GED required

2+ years of dispatch, logistics, or transportation coordination experience

Experience coordinating heavy machinery or specialized equipment preferred

Proficiency with dispatch software systems and GPS tracking tools

Strong verbal and written communication skills

Ability to multitask and manage competing priorities in a fast-paced environment

Detail-oriented with excellent organizational skills

Preferred Skills

Working knowledge of DOT regulations and industry safety standards

Familiarity with ERP systems or fleet management solutions

Basic understanding of equipment maintenance schedules

Problem-solving mindset and ability to make swift decisions under pressure

Working Conditions

Standard office environment with occasional visits to job sites or yards

Hybrid scheduling includes the willingness to answer a provided cell phone in the early mornings, evenings, or weekends based on demands

Potential for on-call rotations to handle urgent dispatch needs

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Dispatch Coordinator • Westfield, IN, US