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Inside Sales and Customer Service

Inside Sales and Customer Service

USA JobsEnfield, CT, US
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Inside Sales And Customer Service

We're looking for someone who's passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you'll fit right in here. In this role, you'll support our customers - from contractors to manufacturers - helping them get the tools, support, and solutions they need to do their best work.

Experience in the electrical field or with Allen Bradley / Rockwell Automation equipment is a big plus, but attitude and a desire to grow with us matter most.

We're a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we'll bring the coaching.

Reports to : Profit Center Manager

Minimum Qualifications :

  • Communication Proficiency
  • Customer / Vendor Focus
  • Personal Effectiveness / Credibility
  • Technical Capacity
  • Teamwork
  • Detail-Oriented
  • Flexibility
  • A "Customer First" Mindset - genuinely driven to help people succeed

Preferred Qualifications :

  • Bachelor's degree in a technical or business discipline, or equivalent experience
  • Familiarity with Computers and Microsoft Products
  • Two years of experience in the electrical industry or similar field
  • Experience with Rockwell Automation / Allen Bradley products is a strong advantage
  • Working Conditions :

    This job operates in a professional office and warehouse environment. You'll use standard office equipment, and occasionally lift / move up to 50 pounds.

    Supervisory Responsibilities : No

    Essential Job Functions :

  • Provide outstanding service to new and existing customers (phone, email, and in person)
  • Accurately write and manage customer orders, following sales policies
  • Maintain and strengthen existing customer relationships
  • Proactively meet or exceed monthly sales goals
  • Collaborate with outside sales and other departments to serve customer needs
  • Offer ideas to improve processes and service
  • Follow up on quotes, orders, and materials in a timely manner
  • Stay up to date on new products and services we offer
  • CED is an Equal Opportunity Employer - Disability | Veteran

    Compensation Range :

    The compensation range for this position is $80000 to $80000 annually.

    Other Compensation :

  • Profit Sharing
  • Benefits :

  • Insurance - Medical, Dental, Vision Care for full-time positions
  • Disability Insurance
  • Life Insurance
  • 401(k)
  • Paid Sick Leave
  • Paid Holidays
  • Paid Vacation
  • Health Savings Account (HSA) and matching
  • Dependent Care Flexible Spending Account (FSA)
  • Teledoc
  • Paid Pregnancy & New Parent Leave
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    Inside Sales Customer Service • Enfield, CT, US

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