Conference Services Manager

Conference Services Manager

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Located on the seam of Belltown and the retail core, the 97-room Kimpton Palladian Hotel is within walking distance of landmarks like Pike Place Market, the waterfront, and Seattle's best new restaurants, live music venues, cafes, and boutiques. When you're not exploring, your home base is a 1910 landmark reinvented in a masculine-chic style with luxe amenities, edgy design elements, and contemporary furnishings that reflect Belltown's hip heritage. You'll also find a heralded seafood restaurant in Shaker + Spear, a speakeasy-style social lounge called Pennyroyal, and a lobby you won't soon forget. The Palladian beckons today's tech titans and tastemakers.

Overview

The Conference Services Manager is responsible for servicing catered & group events after it is booked. This is achieved through establishing and building strong client relationships; planning all event catering and operations; maintaining service and regular contact during the program; subsequent client follow up, billing and financial closure. The Conference Services Manager serves as the property liaison between client and operating departments to ensure a successful meeting and to generate repeat business. Is also responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high-quality products and service levels. He / she is expected to market ideas to upsell existing business. Additional ongoing responsibilities include close management of reporting, including regular participation in catering budgeting and forecasting. He / she is expected to foster relationships and market ideas to promote new and repeat business.

Salary $81,000.00- 85,000.00 annually. In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part-time staff who qualify. Applications will be accepted between 10 / 23 / 25- 11 / 6 / 25.

Responsibilities

Perform job responsibilities in accordance with organizational standards. Cultivate client partnerships and ensure that all details are communicated and executed for a successful and enjoyable experience for all inv