BMV Team Leader

Team Leader

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package, and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency.

Role Overview

Team Leaders oversee the frontline customer service operations for the branch. You will focus on troubleshooting escalated employee and customer issues in a timely manner. In this entry-level leadership role, you will work alongside the Assistant Branch Manager and Branch Manager to train, develop, and mentor Customer Service Representatives to be the best employees they can be. This position serves at the Beech Grove BMV Branch Office in Indianapolis, Indiana.

Branch hours are :

• Sunday : Closed
• Monday : 8 : 00 am - 5 : 30 pm
• Tuesday : 8 : 00 am - 5 : 30 pm
• Wednesday : Closed
• Thursday : 8 : 00 am - 5 : 30 pm
• Friday : 8 : 00 am - 5 : 30 pm
• Saturday : Closed

Salary : The salary for this position traditionally starts at $34,216.00 ($17.54 per hour).

A Day in the Life

The essential functions of this role are :

What You'll Need for Success

You must meet the following requirement to be considered for employment :

Supervisory Responsibilities / Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana

The State of Indiana offers a comprehensive benefits package for full-time employees that includes :

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.