Brand Health Accountability Specialist

upport the Brand Health Accountability team in managing operational tasks and driving Accountability programs

Oversee shared mailboxes and ensure timely, accurate responses or escalate as needed

Coordinate day-to-day project activities and maintain accurate records, templates, and documentation

Prepare and refine presentation materials for executive leadership, ensuring clarity and brand consistency

Assist with reporting tasks : data entry, tracking KPIs, compiling updates, and preparing summaries

Troubleshoot tier 1 technical issues and conduct UAT on bug fixes and enhancements

Collaborate with internal teams and external stakeholders (Brand, Operations, Insights, Owners, Design & Construction, Vendors)

Identify opportunities to streamline workflows and improve team efficiency

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :

Required Skills & Experience

Strong organizational and multitasking skills with exceptional attention to detail

Professional written and verbal communication skills

Ability to create compelling presentations (PowerPoint, Canva) that tell a story using data

Advanced proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook)

Experience managing multiple inboxes and coordinating internal communications

Ability to synthesize data points into concise, executive-ready reports (5 pages or less)

Comfortable working in a fast-paced environment with senior stakeholders

Customer service mindset with proactive problem-solving approach

Flexibility to adapt to evolving priorities and deadlines

Strong interpersonal skills and ability to build collaborative relationships across functions

Nice to Have Skills & Experience

Hospitality experience or familiarity with brand health initiatives

Familiarity with SmartSheet and reporting tools

Creative thinker with an eye for design and narrative flow

Prior experience supporting C-suite level communications

Familiarity with QA processes and accountability frameworks

Canva or Adobe Creative Suite experience preferred

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.