Truck Services Manager

Job Summary

TravelCenters of America has been a trusted destination for professional truck drivers and motorists for over 50 years. Our travel centers provide essential services including fuel, food, truck maintenance, and more. We are committed to growing our network, implementing cutting-edge technology, and pursuing innovative sustainability initiatives. This environment offers endless career opportunities for individuals who want to share their ideas, grow with the company, and shape TA's future.

Truck Service General Manager

The Truck Service General Manager is an inspirational leader who oversees the Truck Service Profit Center. This role includes leading a team of technicians, overseeing marketing and operations functions, and ensuring excellent customer service. The General Manager coaches their team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner. The goal is to return every traveler to the road better than they came!

Responsibilities

• Be a servant leader and inspire your team to meet and exceed company performance standards and improve the Truck Service department.
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage team members according to company policy.
• Recruit, hire, train, and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements.
• Coach your team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner.
• Conduct visual inspections to ensure that all products and services are available.
• Be responsible for achieving financial objectives of the business through effective management of people, product, service, and facility processes.
• Lead all aspects of payroll, accounting, inventory, and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws.
• Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships.

Qualifications

Benefits

TravelCenters of America offers a wide range of benefits including competitive salary, medical, dental, vision, and life insurance, 401(k) with a company match, paid vacation and holidays, tuition reimbursement, on-site meal discounts, a variety of discounts, and opportunity for growth and advancement with company-paid training. Relocation assistance is available (relocation not required).

Pay Range

The pay range for this role is $65,000.00 - $70,000.00 annually. The pay will depend on various factors, such as responsibilities of the position, job duties / requirements, and relevant experience and skills.

Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and / or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Equal Opportunity Employer

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or membership in any other category protected by applicable federal, state, or local law.

Contact Information

If you would like to request a reasonable accommodation related to the recruitment process, please email us at appada@ta-petro.com .