Customer Service Representative - HealthcareMaximus • Buckeye, AZ, US
serp_jobs.error_messages.no_longer_accepting
Customer Service Representative - Healthcare
Maximus • Buckeye, AZ, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description\n Comprehensive Insurance Coverage : Company-paid medical coverage Tuition Reimbursement : Invest in your ongoing education and development Future Planning : 401(k) with company match Paid Time Off Package : Paid time off, sick leave & 11 paid holidays Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs Work / Life Balance Support : Flexible schedules that meet your lifestyle Career Growth : A supportive environment with career development and promotional opportunities Meaningful Work with Impact : No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and / or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays.
Job Description
\n \n
\n
\n \n \n General information\n \n\n
\n\n
\n \n \n
\n
\n
\n
\n Job Posting Title\n
\n \n
\n Customer Service Representative – Healthcare\n
\n
\n
\n
\n Date\n
\n \n
\n Wednesday, October 22, 2025\n
\n
\n
\n
\n City\n
\n \n
\n Phoenix\n
\n
\n
\n
\n State\n
\n \n
\n AZ\n
\n
\n
\n
\n Country\n
\n \n
\n United States\n
\n
\n
\n
\n Working time\n
\n \n
\n Full-time\n
\n
\n
\n
\n \n \n \n \n \n \n \n \n \n \n
\n
\n \n \n Description & Requirements\n \n\n
\n\n
\n \n \n
\n
\n
\n \n
\n
\n
\n\n
\n
\n
Location : On-site in Phoenix, AZ
\n
Starting Pay : $17.42 / hr. plus a $750 new hire bonus and up to $1,800+ in other potential bonuses!
\n
Schedule : Limited-Service Full-Time positions available
\n
Site Hours : 24 / 7 center; the targeted start date, hours, and schedule are discussed with recruiter
\n
\n
Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m.
\n
\n
Help People Navigate Healthcare with Confidence
\n
\n
Do you enjoy providing excellent customer service and want to work in a rewarding environment? Maximus is hiring Customer Service Representatives who are eager to support individuals through their healthcare journeys.
\n
\n
Join a team dedicated to helping vulnerable communities understand healthcare benefits. Comprehensive paid training is provided to prepare you fully for the role.
\n
\n
Pay & Benefits
\n
\n
We offer a robust compensation and benefits package designed to support you :
\n
\n
- Competitive Compensation :
\n
o $17.42 / hr base pay + 10% shift differential
\n
\n o $750 new hire bonus and up to $1,800+ in bonus opportunities, including training completion and referrals
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n \n \n \n \n \n \n \n \n \n \n
\n
\n
\n \n
\n
Essential Duties and Responsibilities :
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n \n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n Minimum Requirements\n
\n \n
\n
\n
\n
\n
\n
\n \n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
serp_jobs.job_alerts.create_a_job
Customer Service Representative • Buckeye, AZ, US
Job_description.internal_linking.related_jobs
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_more
Join QuickMD, a leading telemedicine provider dedicated to delivering high-quality virtual care in 44 states.Since our inception in 2019, we've successfully facilitated over 100,000 patients in acc...serp_jobs.internal_linking.show_more
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...serp_jobs.internal_linking.show_more
Responds to orders general client inquiries invoice questions and client complaints.Records consistent problem areas.Resolves issues with orders delivery dates or service.Resolves the clients compl...serp_jobs.internal_linking.show_more
Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...serp_jobs.internal_linking.show_more
Customer Service Representative.Duration : 03 Months On Contract.PRIMARY DUTIES AND RESPONSIBILITIES : .The following duties ARE NOT intended to serve as a comprehensive list of all duties performed b...serp_jobs.internal_linking.show_more QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_more 
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers.
As a CSR, you will handle transactions, answer customer questions, and ens...serp_jobs.internal_linking.show_more
Independent Sales Representative Job Duties : Maintain easily attainable minimum sales goals Create online classified ads on Fa...serp_jobs.internal_linking.show_more Drive compliance to QHS policies programs and initiatives to improve the quality of processes and services.Aid operations in the evaluation of current processes at the Site to determine areas of im...serp_jobs.internal_linking.show_more 
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_more
This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and ...serp_jobs.internal_linking.show_more
Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond prom...serp_jobs.internal_linking.show_more
Customer Service & Sales Representative (Remote – 1099, Unlimited Earnings).We are looking for motivated and customer-focused individuals to join our team as.
Customer Service & Sales Representative...serp_jobs.internal_linking.show_more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...serp_jobs.internal_linking.show_more This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and ...serp_jobs.internal_linking.show_more 
We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea...serp_jobs.internal_linking.show_more
Customer Service Representative - Remote - 50k-60k / Year
Spade Recruiting USA • Gila Bend, Arizona
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Virtual Care Physician
QuickMD • Wittmann, AZ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Amazon • Buckeye, AZ, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Client Service Lead
. Crane Worldwide Logistics. • Buckeye, Arizona, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative (Remote Position)
GOLD GATE • Buckeye, Arizona
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative
Sunrise Systems • Buckeye, Arizona, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Telemedicine Physician
QuickMD • Wittmann, AZ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative
Family Dollar • Wittmann, AZ, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Independent Sale Representative
TradeJobsWorkForce • 85322 Arlington, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Station QHS Manager
. Crane Worldwide Logistics. • Buckeye, Arizona, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Customer Service Representative – Product Testing
GLOCPA • Buckeye, Arizona
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Licensed Insurance Sales Representative - P&C
American Family Insurance • Buckeye, AZ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Costco Customer Service Representative - Starting at $22 / hr
TradeJobsWorkforce • 85322 Arlington, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service & Sales Representative
Rustman Agency • Buckeye, Arizona, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Remote Customer Service (50k-90k per year)
Professional Careers • Buckeye, Arizona
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30
Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)
Mercor • Buckeye, Arizona, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Licensed Insurance Sales Representative - P&C - (Uncapped Bonus)
American Family Insurance • Buckeye, AZ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service
KFC • Buckeye, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30