Talent.com
Head of Client Operations (Columbus)
Head of Client Operations (Columbus)Confidential • Columbus, OH, US
Head of Client Operations (Columbus)

Head of Client Operations (Columbus)

Confidential • Columbus, OH, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Head of Client Operations

About the Company

Innovative technology & data platform for brands

Industry

Computer Software

Type

Privately Held, VC-backed

Founded

2016

Employees

51-200

Funding

$26-$50 million

Categories

  • Digital Marketing
  • E-Commerce
  • E-Commerce Platforms
  • Internet
  • Distribution and Wholesalers
  • Trade Agents
  • Brokers
  • Information Technology & Services

Specialties

  • digital marketing
  • ecommerce
  • cpg
  • and analytics

    • About the Role

    The Company is seeking a Head of Client Operations to lead its Client Operations team, which serves as the vital link between client experience and tech operations. The successful candidate will be responsible for the end-to-end client implementation lifecycle, ensuring rapid time-to-value and sustained success with the platform. This role demands a strategic leader with a strong technical foundation, capable of building and scaling processes to transform client onboarding and maintain the technical rigor of the platform. The Head of Client Operations will also be the escalation point for complex technical troubleshooting, requiring exceptional communication skills and a data-driven mindset.

    Applicants must have a minimum of 8 years' of experience in client operations, implementation, technical account management, or solutions engineering, with at least 4 years' in a leadership role within high-growth technology companies. A background in e-commerce, payments, or marketplace platforms is preferred, along with experience in implementation automation and tooling. The role involves cross-functional collaboration, team development, and a focus on continuous improvement. The ideal candidate will have a proven track record of scaling implementation processes, managing both successful onboardings and complex technical escalations, and a strong ability to influence product and process roadmap based on client insights.

    Travel Percent

    Less than 10%

    Functions

  • Operations
    • serp_jobs.job_alerts.create_a_job

    Head Of Client • Columbus, OH, US

    Job_description.internal_linking.related_jobs
    Chief of Staff / Investor Operations Partner (Investment Operations) - A196

    Chief of Staff / Investor Operations Partner (Investment Operations) - A196

    Pearl • Columbus, OH, US
    serp_jobs.job_card.full_time
    Chief Of Staff / Investor Operations Partner.Industry : Investment / Finance / Venture Capital.Work Arrangement : Remote with strong overlap to U. LATAM (Brazil, Colombia, Mexico, Argentina).Pearl wor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director, Client Partnership

    Director, Client Partnership

    Ansira Partners • Columbus, OH, United States
    serp_jobs.job_card.full_time
    The Account Director, Client Partnership is responsible for client success and growth across a group of clients.The AD is accountable for the overall partnership between Ansira and the clients in t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech in Commercial Point, OH - $10119 / month

    Travel CT Tech in Commercial Point, OH - $10119 / month

    VETTED • Commercial Point, OH, United States
    serp_jobs.job_card.temporary
    Provides specialized healthcare services in a clinical setting.Works collaboratively with healthcare team members.Maintains professional standards and patient care quality.Participates in patient a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech in Commercial Point, OH - $10899 / month

    Travel CT Tech in Commercial Point, OH - $10899 / month

    Vetted Health • Commercial Point, OH, United States
    serp_jobs.job_card.temporary
    Facility : Coast Medical Service.Provides specialized healthcare services in a clinical setting.Works collaboratively with healthcare team members. Maintains professional standards and patient care q...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $1,549 to $1,698 per week in Millsboro, DE

    Travel Occupational Therapist (OT) - $1,549 to $1,698 per week in Millsboro, DE

    AlliedTravelNetwork • Delaware, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with AMN Healthcare Allied to find a qualified Occupational Therapist (OT) in MILLSBORO, Delaware, 19966!. Job Description & Requirements.Occupational Therapist - ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $1,715 to $1,901 per week in Seaford, DE

    Travel Occupational Therapist (OT) - $1,715 to $1,901 per week in Seaford, DE

    LRS Healthcare • Delaware, US
    serp_jobs.job_card.full_time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $1,835 to $2,039 per week in Seaford, DE

    Travel Occupational Therapist (OT) - $1,835 to $2,039 per week in Seaford, DE

    AlliedTravelCareers • Delaware, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with All Medical Personnel to find a qualified Occupational Therapist (OT) in Seaford, Delaware, 19973!. Specialty : Occupational Therapist.Plan, organize, and facilita...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Circleville, Ohio, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager, Surplus Lines Reporting

    Manager, Surplus Lines Reporting

    InsuranceJobs.com • Ohio, United States
    serp_jobs.job_card.full_time
    As part of the InhabitIQ company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Actuary

    Associate Actuary

    Munich RE • Circleville, OH, United States
    serp_jobs.job_card.full_time
    Amelia, United States; Akron, United States; Ann Arbor, United States; Athens, United States; Atlanta, United States; Augusta, United States. Bremen, United States; Carmel, United States; Cary, Uni...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Administrator Construction Manager (CMIII)

    Administrator Construction Manager (CMIII)

    Adex Corporation • CIRCLEVILLE, OH, US
    serp_jobs.job_card.full_time
    Job Description : Contract Job Title : Administrator Construction Manager When you’re in the business of making connections, diversity and inclusion become part of your fiber.We believe in unlocking ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinical Psychologist - Dublin OH

    Clinical Psychologist - Dublin OH

    MRG Exams • Orient, OH, United States
    serp_jobs.job_card.full_time +1
    Clinical Psychologist - Veteran Disability Assessments We are seeking a dedicated Clinical Psychologist to join our team in performing medical assessments for U. Veterans as part of the VA's disabil...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Travel Occupational Therapist (OT) - $1,549 to $1,698 per week in Millsboro, DE

    Travel Occupational Therapist (OT) - $1,549 to $1,698 per week in Millsboro, DE

    AMN Healthcare Allied • Delaware, US
    serp_jobs.job_card.full_time
    Job Description & Requirements.Occupational Therapist - Skilled - (OT) .StartDate : ASAP Pay Rate : $1549.This position is located in Millsboro, DE, a charming town known for its welcoming comm...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $1,715 to $1,901 per week in Seaford, DE

    Travel Occupational Therapist (OT) - $1,715 to $1,901 per week in Seaford, DE

    AlliedTravelNetwork • Delaware, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with LRS Healthcare to find a qualified Occupational Therapist (OT) in Seaford, Delaware, 19973!. Ready to start your next travel adventure? LRS Healthcare offers a fu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $2,018 per week in Seaford, DE

    Travel Occupational Therapist (OT) - $2,018 per week in Seaford, DE

    AlliedTravelCareers • Delaware, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Occupational Therapist (OT) in Seaford, Delaware, 19973!. Centra Healthcare Solutions is seeking an experienced Oc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager Claims & Partnerships

    Manager Claims & Partnerships

    InsuranceJobs.com • Ohio, United States
    serp_jobs.job_card.full_time
    The Manager of Claims and Partnerships is a unique role managing claims, carrier partnerships, and internal sales of specialty insurance products and programs that support the multifamily and short...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $1,850 per week in Seaford, DE

    Travel Occupational Therapist (OT) - $1,850 per week in Seaford, DE

    Core Medical Group • Delaware, US
    serp_jobs.job_card.full_time
    Client in DE seeking Occupational Therapist : LTC / SNF.We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract / travel role.Contract / travel assig...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Director GMNC

    Client Director GMNC

    NTT • Columbus, OH, US
    serp_jobs.job_card.full_time
    Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new