Job Type Full-timeDescriptionJob purposeThe Patient Transporter transports patients to and from the facility in a punctual, timely and professional manner. This may include assisting patients inside and outside the facility. Please note, this position may have a flex schedule, meaning start time and / or end time may fall outside of our tradition 8 : 00-5 : 00, M-F business hours, depending on procedure schedules on any given day.Duties and responsibilities
- Greets patients, introduces self, and provides transportation in a company owned vehicle from the patient's home to the facility.
- Establishes and maintains communication with patients and coworkers to improve quality of service and patient satisfaction.
- Respects and protects patient confidentiality by keeping sensitive patient information private.
- Follows all protocols and procedures to ensure safe delivery of patients, their possessions, supplies, etc.
- Maintains a secure and clean work environment by adhering to standards and regulations that are set forth by the facility, local and federal agencies.
- Offers comfort and support to patients and families.
- Presents a professional image and customer focus.
- Cross-trains on EMR to help check in and / or scrub schedules when needed.
- Practices teamwork by helping others willingly and communicating in a professional manner.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Operates standard office equipment (e.g. copier, personal computer, fax, etc.).
- Has regular and predictable attendance.
- Adheres to Advanced Pain Care's Policies and procedures.
- Performs other duties as assigned.RequirementsQualificationsEducation : Requires a high school diploma or GED, and current CPR or BLS certification, or must be obtained within 30 days of hire.Current driver's license and clean record is required. Experience : One or more years in a healthcare setting and / or transportation experience preferredKnowledge, Skills and Abilities :
- Clear and precise communication
- Ability to operate a company vehicle responsibly
- Effectively manages day by organizing and prioritizing
- Possesses excellent customer service skills and abilities
- Protects patient information and maintains confidentiality
- Knowledge of general medical terminology
- Organizational skills and ability to identify, analyze and solve problems
- Works well independently as well as with a team
- Strong written and verbal communication skills
- Interpersonal / human relations skillsWorking conditionsEnvironmental Conditions : Medical Office environmentPhysical Conditions :
- Must be able to work as scheduled - typically business hours are 8 : 00 - 5 : 00 M-F
- Must be able to sit and / or stand for prolonged periods of time
- Must be able to bend, stoop and stretch
- Must be able to lift and move boxes and other items weighing up to 30 pounds.
- Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.Salary Description $18-22 / hour