Wholesale Mortgage Business Development Coordinator

Description

We're looking for new Wholesale Mortgage Business Development Coordinators to support our team and help drive success in the wholesale mortgage channel. In this role, you'll partner with our Wholesale Account Managers to support business development, partner onboarding, training, and administrative operations.

Here's what you can expect from the job and what you need to be successful :

Job Duties :

• Work with Account Managers on loan scenarios and structuring guidance, gathering needed information to position loans for smooth submission
• Support upfront and ongoing training and education initiatives for new and existing partners, coordinating webinars, live trainings, and updates on product and process changes
• Assist in the onboarding and training of new broker partners, including scheduling, preparing materials, and conducting system walk-throughs
• Facilitate new partner approvals and recertifications by managing paperwork, system entries, and follow-up to ensure timely completion
• Manage and monitor the Wholesale sales support email inbox, responding to partner inquiries and routing questions to the appropriate team members
• Assist partners with password resets, portal access, and basic technical support to ensure uninterrupted platform usage
• Conduct testing of system enhancements, process changes, and technology updates on behalf of the Wholesale channel to ensure readiness before rollout
• Maintain accurate records in the CRM and internal systems to support pipeline tracking, reporting, and partner relationship management
• Provide market intelligence and competitive feedback gathered during partner interactions to Sales and Executive leadership, as needed
• Foster a partner-centric experience by delivering prompt, accurate, and courteous support at all stages of the partner relationship
• Uphold compliance and confidentiality standards in handling partner information and administrative tasks
• Collaborate cross-functionally with select business units to deliver a smooth third-party experience

Essential Skills :

Minimum Education : High School Diploma; Bachelor's degree preferred

Location : Full Time Remote, but employee MUST reside in one of the following states :

Alaska | Arizona | California | Colorado | Florida |Georgia | Idaho | Massachusetts | Minnesota |North Carolina |Nevada | Oregon | Pennsylvania | Texas | Utah | Washington

Target Compensation : $70,000-$90,000 total comp potential, including a base hourly rate of $28.13-$33.75 + monthly incentive pay.

Benefits options include :

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First Tech is not currently offering Visa sponsorship or transfer for this position

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