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11951 - Web Content Editor

11951 - Web Content Editor

Commonwealth of VirginiaRichmond
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Hiring Range : $58938.00 to $95774.00

Full Time or Part Time : Full_Time

Description for Candidates :

  • Support the Web Services section by fielding and fulfilling all website edit requests for Communications division supported websites.

How you will contribute :

  • Accessibility Management : Implement web accessibility across VDOT digital assets through the enforcement of ADA and 508 compliance, including document remediation, support and guidance.
  • Content Management : Ensure VDOT website content is correct and current by adding, editing and archiving website content; formatting and styling content on web pages; and identifying and correcting grammatical errors, typos and broken links.
  • Disaster / Emergency Support : Provide emergency after hours web support (on rotation) for urgent web matters such as news releases, weather-related content needs, emergency website banners, and other content items. Answer and respond to after-hours calls received.
  • Manage Change Requests : Receive and review all website change requests received via email and service tickets; implement routine website changes; analyze complex change requests and work with Web Strategy Manager to provide best available options for request; execute complex change requests.
  • Training : Provide ad hoc internal user training on 508 compliance, document remediation, editing in TerminalFour CMS, and Siteimprove.
  • Web Services Support : Support the Web Services team and Web Strategy Manager on various website projects including website content migration, website content auditing, website content writing, and website quality assurance testing.

    • What will make you successful :

  • Ability to design and develop Web pages using HTML and CSS and content management systems.
  • Ability to edit and remediate engineering, legal and social science documents for ADA accessibility.
  • Ability to implement ADA and Section 508 standards across websites.
  • Ability to maintain websites and use content management systems.
  • Ability to organize and synthesize complex issues into clear and concise content.
  • Ability to positively represent VDOT plans and programs to media, citizens and elected officials.
  • Ability to work independently and meet deadlines.
  • Ability to work well with others, including website content subject matter experts.
  • Knowledge of communication methods and theory as they relate to public and media relations.
  • Skill in editing content using AP style guidelines.
  • Skill in the use of computers and software applications to include MS Office products and Adobe Creative Suite.
  • Skill in writing website content for multiple audiences using multiple formats.

    • Minimum Qualifications :

  • Ability to communicate effectively orally and in writing with diverse audiences.
  • Ability to communicate well and educate others on how to use content management systems.
  • Ability to correct ADA, WCAG, 508 and web accessibility errors for web content and documents.
  • Ability to manipulate and format website content using HTML and CSS.
  • Ability to use Adobe Acrobat DC Pro software for editing and remediating documents for 508 compliance.
  • Ability to use Adobe inDesign, Photoshop and other Creative Cloud applications for web content editing.
  • Ability to use Google Analytics and Siteimprove dashboards for tracking user trends, website analytics, content errors, fixing broken links and identifying opportunities for content enhancements.
  • Ability to use content management systems (CMS) for website content editing.
  • Ability to work under pressure and meet tight deadlines.
  • Skill in using Microsoft applications including Word, Powerpoint, Teams and Outlook.
  • Skill in website content management and website editing.

    • Additional Considerations :

  • A combination of training, experience, or education in Mass Communications, Web Communications, English or related field desired.
  • Experience in A / B content testing.
  • Experience using TerminalFour CMS.
  • Sharepoint website editing experience.

    • Click below to learn more about the Competency Model associated with this Position :

    Physical Requirements

    VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.

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