SAP NS2 Senior Cloud Infrastructure DevOps Engineer

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a US Citizen; this position requires access to customer data.

All internals must have Manager’s approval to transfer.

Candidates must be within a commutable distance to Austin, TX with the expectation to be in office a minimum of 3-4 days per week.

Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele. Candidates will have the opportunity to work across various cloud providers using a wide range of Infrastructure as Code (IaC) tooling and practices, developing provider-agnostic solutions that ensure seamless functionality across different platforms. Our infrastructure supports a broad client base, including local, state, and federal government agencies, as well as private sector organizations engaged in government-related missions.

RESPONSIBILITIES :

Write, modify, run terraform from an existing codebase to deploy and maintain infrastructure across multiple cloud service providers. Be able to debug errors when deploying terraform

Run ansible playbooks to manage customer infrastructure. Be able to modify and troubleshoot ansible as needed as errors occur

Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.

Configure, build, and deploy containerized services using Docker and / or Kubernetes

Access traffic flow data between customer and hosted environments to troubleshoot connectivity issues

Produce and maintain technical documentation in regard to network and system design and governance.

Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure.

Operate in a security-first mindset, performing all other responsibilities with security in mind

Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers.

Use generative AI elements to increase efficiency and speed, improve accuracy and consistency, enhance security, and better manage resources where practical and within security boundary guidelines

KNOWLEDGE AND SKILLS :

Knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC)

Knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups)

Knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC)

Proficient in using Terraform to build modules for deploying applications in AWS, Azure, and / or GCP

Proficient in a CI / CD technology

Proficient in a scripting or programming language for automation (bash, python)

Experience with RBAC design and provisioning for users

Investigation skills to review detailed Infrastructure and configurations

Experience with logging and log processing in a cloud environment

Working knowledge of networking : ip routing, subnetting, network troubleshooting.

Strong Linux OS skills - deployment, configuration, and troubleshooting

Working knowledge of ServiceNow and Jira

MINIMUM QUALIFICATIONS :

Bachelor’s degree in Computer Science or equivalent practical experience.

5-8+ years of experience with the following technologies :

Python, Terraform, Ansible, Concourse CI / CD, Vault, Identify Management

Experience with Unix / Linux operating system internals and administration (e.g., filesystems, inodes, system calls, hardening) and networking (e.g., TCP / IP, routing, DNS, network topologies, SDN).

PREFERRED QUALIFICATIONS :

Expertise in designing, analyzing and troubleshooting large-scale distributed systems.

Ability to debug and optimize code and automate routine tasks.

Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.