Licensing and Operations Administrator

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Responsible for ensuring compliance with national and state licensing requirements by managing timely renewals and supporting agents through the licensing process. Facilitates agent training including AHIP and carrier-specific modules to maintain RTS status. Coordinates educational training logistics with the Agent Development Manager and provides enrollment support by reviewing applications for accuracy submitting them within CMS timeframes and tracking their progress. Manages resolution of rejected or RFI applications and maintains detailed records of submissions. Oversees essential business system payments to prevent service interruptions and conducts regular inventory checks to optimize supply levels. Provides cross-functional support to other departments as needed.

Job Description

Duties / Responsibilities :

• Maintain national licensing to ensure all state licenses are renewed before expiration.
• Support agents in acquiring state licenses through guidance on state-specific requirements for both individual and agency licenses.
• Guide agents through the annual training requirements both AHIP and carrier specific to ensure maintenance of their RTS status.
• Work with Agent Development Manager to coordinate the logistics of scheduling all educational trainings.
• Provide enrollment support
• Scrub applications for completeness and accuracy.
• Fax paper applications to the proper department within CMS mandated time frames.
• Maintain a list of all faxed applications.
• Cross reference submitted applications with carrier generated enrollment reports to ensure applications are received and processed in a timely manner.
• Follow up on applications that do not show in reporting.
• Manage the notification and assist with resolution of rejected and RFI applications.
• Track and manage payment of essential business systems to ensure uninterrupted service.
• Conduct routine inventory checks of office supplies sales materials promotional items etc. to optimize stock levels and minimize waste.
• Forecast supply orders based on current market trends.
• Provide support to other departments as needed.

Qualifications :

Knowledge Skills and Abilities :

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .

Pay Transparency Statement

We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.

Required Experience :

Unclear Seniority

Key Skills

Network security,Active Directory,Customer Service,LAN,Routers,Windows,Infrastructure,Linux,Internet,Troubleshoot,PC,Backup,Setup,hardware,Technical Support

Employment Type : Full-Time

Experience : years

Vacancy : 1