Medical Records Coordinator

Job Summary :

The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

The Medical Records Coordinator is responsible for organizing and maintaining patients' protected health information (PHI). This process includes receiving records electronically or through the mail and adding it into the patient's chart, reviewing medical records for compliance with approved policies and working independently or as part of a medical records department. We also process requests and subpoenas for medical records. Medical Records should help ensure the patient's records are handled in a timely manner. This job description does not imply that these are the only duties to be performed. They may be required to follow any other instructions and to perform other duties requested by their supervisor based on the needs of the organization.

Essential Job Duties : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Understand HIPAA.
• Be able to determine who can access a patient's medical records.
• Be able to process electronic faxes.
• Scan completed medical releases into EMR.
• Answer multiple phone lines.
• Processing medical records requests from patients, outside providers and legal requests per protocol. This includes follow-up with outside doctors' offices and medical records companies and managing requests in a timely manner.
• Must be detail oriented.
• Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration.
• Comply with all company policies and procedures found in the employee handbook.
• Perform other duties as assigned directly or indirectly by management.

Required education and experience : The requirements listed below are representative of the knowledge, skills, and / or ability required.

Minimum Education (or substitute experience) required :

Minimum Experience Required :

Minimum Knowledge and Skills Required :

Benefits at a Glance :

We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses , and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being.

Work Authorization : Must be authorized to work in the United States.

This position is full-time, Monday through Friday, from 8 : 00 AM to 5 : 00 PM. Please note that hours may vary based on business needs, and occasional overtime may be required. Flexibility is essential to support operational demands.