Job Description
Job Description
Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Mailroom Document Processor / Scanner Operator!
What you’ll be doing?
- Ensuring Hi-Trust certification requirements are met, including but not limited to working on one client at a time, ensuring unprocessed mail is put back on P.O. Box shelf, ensuring processed mail is distributed to the scanning stations, and adhering to Smart Data Solutions Acceptable Use Policy
- Performing all tasks assigned with great attention to detail and in a timely manner
- Maintaining acceptable levels of productivity to align with performance standards
- Must be able to remain in a stationary position for 50% of the time
Document Processing :
Opening, sorting, batching and quality control of documents in a timely mannerPreparing, verifying, and counting documents for scanning in a timely mannerPreparing documents for scanning by unfolding / flattening, taping, removing rubber bands, or un-stapling documents in a timely mannerFixing tears and making copies of documents, if neededFollowing proper sorting method with appropriate cover sheets as trainedProperly identifying P.O. Box, client name, and patient name on documents and ensuring mail is processed correctly according to client criteriaProcessing incoming mail based on customer required instructionsEnsuring assigned work is completed to align with customer service level agreementsEnsuring that all PHI is kept confidential and complying with all company policies and proceduresPerforming Scanner Operating duties and responsibilities as articulated below when business needs arisePerform other duties as assigned.Scanner Operating :
Scanning, archiving, and quality control of documents, including paper and filmInputting appropriate data onto scanner computer screen, such as batch cover sheet information, by manipulating a mouse and typing on a keyboardFeeding documents through a scanner in a timely mannerKeeping provided scanner logs up to date (i.e. storage box logs and company checklist logs)Troubleshooting and correcting basic technical errors of the scanning machine(s) as they occurOperating and cleaning the scanner machines, including any new scanner machines introduced, pursuant to training providedEnsuring batches are scanned and placed into appropriate storage boxesVerifying batches are accurate before committing such batchesPerforming all tasks assigned with great attention to detail and in a timely mannerEnsuring that all PHI is kept confidential and complying with all company policies and proceduresEnsuring assigned work is completed to align with customer service level agreementsComplying with the Acceptable Use Policy which includes but is not limited to always displaying your SDS-issued photo ID while in the buildingDocument Processing (as described above) when business need arisesPerform other duties as assigned.The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
What we’re looking for?
Required skills :
Must have ability to lift 45 poundsStrong organizational skills and attention to detailManages time effectively and is dependableCommunicate effectivelyComputer literacyDependablePart Time availabilityLocation : This role is located in our Tempe, AZ office.
Why this is the company for you?
Top Benefits & Perks :
A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success!A professional development and growth-oriented workplaceGenerous benefits including, health insurance, short-term, and long-term disability401(k) with a company match to provide a better future in your retirement yearsA flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating dayWho is Smart Data Solutions?
Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients—including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners—SDS streamlines complex front, middle, and back-office operations.
Smart Data Solutions is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
