Manager, Deal DeskDatadog • New York City, New York, USA
Manager, Deal Desk
Datadog • New York City, New York, USA
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job_description.job_card.job_descriptionAt least 5 years of overall experience including related processes such as sales operations finance sales strategy and sales enablement At least 2 years of experience with deal structuring / quoting complex SaaS transactions for a fast-growing multi-national company At least 2 years of people leadership experience Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced high pressure environment Strong quantitative skills Strong MS Word Excel and PowerPoint skills Experience with Salesforce and CPQ Generous and competitive benefits package New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Product training to develop an in-depth understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture
G&A at Datadog rapidly scales the physical space hiring onboarding and financial and legal systems to keep our business running in top form.
As a Deal Desk Manager you will work cross-functionally with our Sales Operations Billing Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadogs business continues to expand.
At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What Youll Do :
- Develop in-depth knowledge of Datadogs licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- Be a creative problem solver who finds a way to meet customers needs while adhering to Datadogs selling policies
- Solve customer satisfaction issues following execution of the deal
- Actively negotiate deals directly with the customer as needed
- Work cross functionally across various stakeholder groups including legal contracts sales operations order management revenue finance and product management
- Function as point of contact and subject matter expert for Sales on deal pricing matters
- Drive adherence to internal controls protocols and business rules
Who You Are :
Bonus Points :
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.
Benefits and Growth :
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Required Experience :
Manager
Key Skills
Customer Service,Hotel Experience,Dentrix,Hospitality Experience,Dental Receptionist,Medical office experience,Office Experience,Dental Office Experience,Front Desk,Eaglesoft,Medical Receptionist,Phone Etiquette
Employment Type : Full Time
Experience : years
Vacancy : 1
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Deal Desk Manager • New York City, New York, USA
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