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Case Worker

Case Worker

Alliance for Community Empowerment IncBridgeport, CT, US
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Job Description

Job Description

Alliance for Community Empowerment, Inc.

Job Description

JOB TITLE : Case Worker DEPT : Supportive Services

REPORTS TO : Program Coordinator FLSA : Non-exempt

SALARY RANGE : Grade 6

Position Summary :

The Caseworker supports individuals and families by connecting them to essential services and resources that promote self-sufficiency and well-being. This role involves direct client engagement, case management, and collaboration with community partners to ensure individuals receive the support they need.

Key Responsibilities :

  • Conduct client interviews, assess eligibility, and enroll individuals and families in agency programs.
  • Assist clients in developing action plans to improve their circumstances and achieve self-sufficiency.
  • Provide referrals and follow up with community resources to address clients’ social service and health needs.
  • Collaborate with clients to create and implement personalized action plans with clear goals.
  • Support clients in achieving economic independence through goal-oriented planning.
  • Conduct follow-ups with clients at least every six months and annually to monitor progress.
  • Advocate on behalf of individuals and families to ensure they receive the necessary support.
  • Utilize CAPTAINS case management and other required software proficiently.
  • Participate in interdisciplinary case conferences to coordinate services effectively.
  • Maintain knowledge of local social service and health agencies, fostering strong referral partnerships.
  • Develop and maintain a community resource database for client support.
  • Prepare reports and enter client data accurately into the system.
  • Perform other related duties as assigned.

Qualifications :

  • Education & Experience :

    • o Bachelor's degree in Human Services or a related field with at least one year of experience in human services.

    o OR Associate degree in Human Services or related field with at least two years of experience.

    o OR High School diploma with three years of experience in human services.

  • Knowledge of social service and health agencies in the Greater Bridgeport area.
  • Strong verbal, written, and interpersonal communication skills.
  • Bilingual communication skills (oral and written) are a plus but not required.
  • Proficiency in computer use, including case management systems.

    • PHYSICAL REQUIREMENTS

    HOURS / DAY

    0-1 1-2 2-4 4-7

    Standing X

    Sitting X

    Reaching X

    Driving X

    Walking X

    Twisting X

    Squatting X

    Lifting X

    Bending X

    Gripping X

    Keyboard Use x

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    Case Worker • Bridgeport, CT, US