Patient Coordinator

About the Role :

The Patient Coordinator at BYND DNTL, BD plays a pivotal role in ensuring a seamless and positive experience for patients from their initial contact through the completion of their dental care. This position is responsible for managing patient appointments, coordinating treatment plans, and facilitating clear communication between patients and dental professionals. The coordinator acts as a liaison to address patient inquiries, resolve scheduling conflicts, and provide detailed information about procedures and insurance coverage. By maintaining organized patient records and following up on treatment progress, the Patient Coordinator helps optimize clinic operations and patient satisfaction. Ultimately, this role contributes significantly to the overall efficiency and reputation of BYND DNTL by fostering trust and professionalism in every patient interaction.

Minimum Qualifications :

• High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
• Previous experience in a healthcare or dental office setting, particularly in patient coordination or administrative roles.
• Basic knowledge of dental terminology and procedures.
• Proficiency with scheduling software and electronic health record (EHR) systems.
• Strong communication and interpersonal skills to interact effectively with patients and clinical staff.

Preferred Qualifications :

Responsibilities :

Skills :

The Patient Coordinator utilizes strong organizational skills daily to manage complex appointment schedules and ensure timely patient flow. Effective communication skills are essential for explaining treatment plans, insurance details, and addressing patient concerns with empathy and clarity. Proficiency in dental software and electronic health records enables accurate data entry and retrieval, supporting both clinical and administrative functions. Problem-solving skills help the coordinator resolve scheduling conflicts and insurance issues efficiently, minimizing disruptions to patient care. Additionally, interpersonal skills foster a welcoming environment that enhances patient trust and satisfaction, which is critical for the clinic's success.

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