Sr. Director of Security Operations & Engineering

Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.

We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.

For more information, visit arcadia.io.

Why This Role Is Important to Arcadia

Arcadia is seeking a Senior Director of Security Operations & Engineering to lead the company’s technical security function across infrastructure, cloud platforms, and corporate environments. This role will unify Security Operations, Cloud and Infrastructure Security, and Threat Detection into a cohesive, high-performing team that protects Arcadia’s healthcare data and SaaS platform.

This is a hands‑on technical leadership position. The successful candidate will architect, build, and operate modern security systems while leading engineers, analysts, and network specialists. They will define and drive Arcadia’s technical security roadmap, manage incident response, and implement resilient, scalable security solutions in a highly regulated healthcare SaaS environment.

What Success Looks Like

In 3 months

• Complete all mandatory training and onboarding activities
• Gain a deep understanding of Arcadia’s infrastructure, threat landscape, and existing controls
• Establish clear objectives and technical direction for each pod (e.g., Cloud Security / Security Engineering, Network & Infrastructure Security, and Threat Detection & Response)
• Lead and participate in active incident response and threat hunting activities
• Deliver measurable improvements in detection coverage, cloud posture, and automation
• Implement engineering and process changes that reduce operational burden and MTTR
• Mentor and grow the team’s technical capabilities and leadership maturity

In 6 months

In 12 months

What You'll Be Doing

Leadership & Strategy

Technical Security Ownership

Compliance & Risk Management

Innovation & Continuous Improvement

What You'll Bring

Would Love for You to Have

What You'll Get

About Arcadia

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near‑real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

Protect Yourself

If you have concerns about the authenticity of a job offer or recruitment‑related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security‑specific roles, the responsibilities would be further defined by the hiring manager.

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