Marketing Account Manager, Marketing & Communications

Marketing Account Manager

The marketing account manager is responsible for collaborating with key stakeholders to oversee the intake, creation, prioritization and maintenance of marketing or communications requests and deliverables for the assigned line of business or within a marketing COE. This is a crucial role with the ability to directly add value to the client experience and drive revenue.

Job Functions, Essential Duties and Responsibilities

• Help foster a marketing organization that is deeply connected to the customer, the markets, and the competitive environment
• Collaborate with other internal organizations to manage marketing requests and deliverables for assigned line of business of COE
• Contribute to specific line of business or COE marketing efforts in alignment with enterprise-wide goals
• Manage related projects for requests and deliverables
• Identify solutions, best practices, and ways to maximize opportunities, add value, and gain efficiencies
• Apply business and marketing acumen to determine positioning of requests; engage and brief creative teams who will produce the work
• Advance email marketing and communications efforts to drive engagement and optimize results
• Serve as a dedicated point of contact for stakeholders, available to answer inquiries and empowered to make prioritization and problem-solving decisions to ensure deadlines and goals are met
• Monitor usage and oversee updates of marketing collateral
• Assist in establishing measurement standards and tracking, interpreting, and socializing results; Apply data-driven insight to improve future outputs and experiences
• Utilize Microsoft Office Suite and Workfront, as well as web-based email, project management, and CMS software tools, to assist in the production and management of work
• Participate in and adhere to quality control best practices related to review and approval processes
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and / or unapproved disclosure of information that could result in harm to Ascensus or our clients
• Our Core Values of People Matter. Quality First. Integrity Always. should be visible in actions on a daily basis, showing your support of our organizational culture.
• Assist with other projects as assigned

Experience, Skills, Knowledge Requirements