Office Manager - High Point, NC

Full-time

Description

APEX Orthopaedics Spine & Neurology is a premier healthcare facility committed to delivering exceptional orthopaedic spine and neurology care across North Carolina and South Carolina. We pride ourselves on offering innovative treatments with a conservative approach ensuring the highest quality of care for our patients.

We are currently seeking a highly motivated detail-oriented and experienced Office Manager to lead the administrative and clinical operations of our High Point facility. This role is pivotal in maintaining operational efficiency fostering a positive team culture and supporting the overall success of our practice.

Office Manager Responsibilities

Act as the on-site manager for daily administrative functions clinical operations and facility-related issues.

Supervise and support administrative staff fostering a collaborative and positive work culture

Implement and enforce office policies and ensure compliance with healthcare regulations

Coordinate with other departments to optimize workflow and communication

Collaborate with leadership to enhance office efficiency and patient experience

Address patient concerns and ensure a high standard of customer service

Manage inventory and ordering of clinical and office supplies.

Crosstrain and provide coverage for Medical Assistant and Patient Service Specialist roles as needed

Receive and distribute mail and packages including signing for deliveries

Support recruitment training and development of administrative and clinical personnel

Assist in developing training materials and coordinating onboarding for new hires

Participate in leadership meetings and ensure alignment with company-wide initiatives

Provide support to medical providers with projects and operational needs

Troubleshoot technology and software systems as needed

Requirements

Office Manager Requirements

23 years of management experience in a healthcare setting

Strong knowledge of healthcare regulations and compliance requirements

Excellent organizational multitasking and time management skills

Proven ability to lead and collaborate with diverse teams

Strong communication problem-solving and customer service skills

High level of integrity and discretion in handling confidential information

Willingness to learn and support various roles within the clinic

Positive solutions-oriented attitude and a commitment to continuous improvement

Office Manager Benefits and Perks

Comprehensive benefits package including medical dental vision and optional add-ons

Paid time off and paid holidays

Mileage reimbursement and travel stipends

Supportive and collaborative work environment

Required Experience :

Key Skills

Office Manager Experience,Microsoft Office,Management Experience,QuickBooks,Accounting,Office Experience,Dental Office Experience,Payroll,Administrative Experience,Eaglesoft,Human Resources,Bookkeeping

Employment Type : Full-Time

Experience : years

Vacancy : 1