Talent.com
Campground Hospitality Team Member
Campground Hospitality Team MemberKCN Enterprises • Arlington, TX, USA
Campground Hospitality Team Member

Campground Hospitality Team Member

KCN Enterprises • Arlington, TX, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

JOB TITLE : Campground Leader

REPORTS TO : Regional Leader (KCN Enterprises or the "Company")

POSITION OVERVIEW

The Campground Hospitality Leader is the heart of the guest experience, leading all daily operations to create a welcoming, fun, and memorable environment for our guests. This role requires an inspiring leader who is passionate about hospitality, guest satisfaction, and, most importantly, developing and engaging a high-performing team. A true leader of people, the Campground Hospitality Leader empowers employees, fosters a culture of service excellence, and ensures every guest enjoys an unforgettable stay. From managing check-ins to ensuring a spotless and well-maintained campground, this role plays a crucial part in delivering "Making It Great" service at every touchpoint.

RESPONSIBILITIES

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Guest Experience & Hospitality

  • Lead by example in creating a friendly, welcoming atmosphere that exceeds guest expectations.
  • Engage with guests throughout their stay, ensuring satisfaction and resolving concerns with a warm, solution-oriented approach.
  • Foster a team culture centered on hospitality, guest engagement, and going above and beyond to create lasting memories.
  • Encourage guests to share their positive experiences through online social content, survey reviews and word-of-mouth referrals.
  • Promote the rewards program and educate guests on other franchise campground locations for future stays.

Team Leadership & Development

  • Be a hands-on leader who supports and develops staff, ensuring they feel valued, empowered, and motivated to provide top-tier hospitality.
  • Recruit, train, and lead a team of hospitality-driven employees who share a passion for excellent service.
  • Create schedules that align with business needs while maintaining a positive work-life balance for staff.
  • Provide ongoing coaching and mentorship, helping employees build their skills and advance in their roles.
  • Foster a fun, collaborative, and enthusiastic work environment where employees take pride in their contributions.
  • Ensure all team members are knowledgeable about KOA programs, campground policies, and local attractions.

    • Campground Operations & Maintenance

  • Ensure the cleanliness and presentation of the campground, including sites, amenities, and common areas.
  • Solid understanding of Property Management and guest registration software, please detail on application resume
  • Oversee general maintenance of the property, coordinating with contractors as needed.
  • Uphold high safety standards for staff, guests, and property assets.
  • Ensure compliance with an annual Quality Review process and maintain baseline qualifications and superior ratings.
  • Assist in enforcing campground policies in a professional and guest-friendly manner.

    • Financial Acumen and Operational Excellence

  • Demonstrate excellent financial oversight and acumen, including meticulous management of registration income, retail store sales, and ancillary sales of firewood, propane, and other camping essentials.
  • Implement strategies to maximize revenue streams and profitability while providing exceptional value to guests.
  • Exercise critical management of operating expenses, proactively identifying cost-saving opportunities and efficiencies.
  • Oversee on-site project management, including repairs, maintenance, and site improvements, ensuring projects are completed on time, within budget, and to a high standard of quality.
  • Exhibit a strong sense of ownership and involvement in protecting and improving the campground property and maintaining its assets, contributing to the long-term value and appeal of the campground.
  • Conduct regular audits of cash handling and financial transactions.
  • Collaborate with ownership to identify opportunities for revenue growth and enhanced guest experiences.

    • Expected Results

  • A consistently high level of guest satisfaction and repeat business.
  • A well-trained, motivated, and hospitality-driven team that takes pride in delivering exceptional service.
  • A clean, well-maintained, and visually appealing campground.
  • Positive guest reviews and high Net Promoter Scores (NPS).
  • Successful budget management and revenue growth.

    • Qualifications

  • Passion for hospitality and guest service.
  • A natural leader with a talent for inspiring and developing people.
  • Previous experience in hospitality, campground management, or a similar leadership role.
  • Strong leadership and team-building skills.
  • Ability to work in a fast-paced, guest-centric environment.
  • Excellent problem-solving and decision-making abilities.
  • Basic knowledge of facilities maintenance and campground safety.
  • Ability to read and manage a budget effectively.
  • Familiarity with KampSight software (training provided).
  • Proficiency in basic computer applications and connectivity troubleshooting.
  • Valid driver's license.
  • Must be willing to be on-call for the team and guests as issues or problems arise that require management resolution.

    • Physical Requirements

  • Must be able to lift up to 50 lbs., lift and carry 25 lbs. occasionally, and 10 lbs. regularly.
  • Ability to stand for long periods (75% of shift), as well as sit, bend, kneel, and climb.
  • Ability to move safely over uneven terrain.
  • Able to work indoors and outdoors in various weather conditions.
  • Must reside on-site due to on-call responsibilities.
  • Must be willing to work nights, weekends, and holidays

    • Compensation and Benefits

  • Annual Salary : $30,000–$50,000+ (entirely based on park location, scope of operating requirements, property income, relative experience, education and qualifications).
  • Paid Time off equivalent to 8 hours for each month actively worked per year. 12 / days or 96hrs. max
  • Salary may be "annuallized" ie. prorated based on number of months actively managing operations and team on a full time work schedule.
  • Housing : Included RV site with utilities or on-site home / apartment (location specific) as a non-taxable compensation benefit
  • Water, Sewer, Electricity, WiFi included as non-taxable compensation benefits
  • $50 / month Phone Stipend
  • $50 / month auto stipend if campground does not include a company vehicle
  • Discretionary performance-based bonuses based on personal performance, park financial performance, and overall guest review scores (Net Promoter Score)
  • Other spot bonuses and recognitions

    • Other Information

  • Employment is "at will," meaning either the employee or Company may terminate the relationship at any time, with or without notice.
  • Employees must adhere to all Company policies and state / federal laws.
  • Support and participation in Care Camps fundraising efforts are encouraged to help send kids with cancer to summer camp.

    • Join our growing KCN team of leaders and showcase your passion for outdoor hospitality! As a Campground Hospitality Leader, you have the power to create an unforgettable experience for both our guests and our people.

    Build a strong team, inspire excellence, and help us make every stay at a KCN Campground truly unforgettable.

    KCN proudly supports Care Camps to help send kids with cancer to summer camp. Every season we raise money through a variety of programs that our staff designs and runs - each with a goal of sending as many kids with cancer to summer camp as possible.

    serp_jobs.job_alerts.create_a_job

    Team Member • Arlington, TX, USA

    Job_description.internal_linking.related_jobs
    Trampoline Park Team Member -Altitude Trampoline Park Grapevine

    Trampoline Park Team Member -Altitude Trampoline Park Grapevine

    Altitude Trampoline Park • Grapevine, TX, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Altitude Trampoline Park Grapevine is looking for energetic individuals with a passion for guest experience to join our team! Our Team Members are tasked with maintaining a safe and fun environment...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Guest Services Team Member - ICE at The Parks

    Guest Services Team Member - ICE at The Parks

    The Sports Facilities Companies • Arlington, TX, USA
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    GUEST SERVICES TEAM MEMBER - ICE at The Parks.Sports Facilities Management, LLC.STATUS : PART-TIME (NON-EXEMPT).ICE at The Parks is a premier sport, recreation and entertainment destination focused ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Care Team - Waxahachie

    Care Team - Waxahachie

    The Avenue Church • Waxahachie, TX, United States
    serp_jobs.job_card.full_time
    The Avenue Church Care Team is a team of childcare staff who work closely with our church.We provide childcare to our weekday and weeknight programs, along with filling in spots during our Sunday s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    OB / GYN Hospitalist – Locum Tenens

    OB / GYN Hospitalist – Locum Tenens

    OBStat • Waxahachie, US
    serp_jobs.job_card.permanent
    BS&W – Waxahachie .OB / GYN Hospitalist – Locum Tenens (with option to extend or transition to a permanent role) • • .BS&W – Waxahachie .OBstat Hospitalist...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Six Flags Over Texas Character / Performer for the 2025 Holiday in the Park Season!

    Six Flags Over Texas Character / Performer for the 2025 Holiday in the Park Season!

    Six Flags Over Texas Careers • Arlington, TX, United States
    serp_jobs.job_card.full_time
    Live auditions for the Holiday in the Park Season will be held on October 28th & 29th from 6-9pm.Any applicant interested in attending the in-person audition should apply online and sign up for an ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Café / Retail Team Member

    Café / Retail Team Member

    The National Medal of Honor Museum Foundation • Arlington, Texas, United States, 76011
    serp_jobs.job_card.full_time +1
    As a Café and Retail (Gift Shop) team member, you will assist guests at the National Medal of Honor Museum with quick serve café orders and retail / gift shop purchases. Part-time and full-time positi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Member Services Specialist

    Member Services Specialist

    CornerStone Staffing • Irving, TX, US
    serp_jobs.job_card.full_time
    Location : Irving, TX 75039 | Onsite.Monday–Friday, 8 : 00 AM – 5 : 00 PM.The Member Services Specialist supports members of a healthcare organization by delivering accurate, courteous, and prompt respo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Grandy's • IRVING, TX, US
    serp_jobs.job_card.full_time
    What makes Grandy's a great place to work?.It's our people! We've built a culture that is committed to developing and empowering our people. We understand that taking care of our team is the most va...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Team Member

    Team Member

    Circle K Stores • Grand Prairie, Texas, USA
    serp_jobs.job_card.part_time
    Camp Wisdom RD Grand Prairie Texas 75052.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenged work in a fast-pac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Youth Soccer Coach

    Youth Soccer Coach

    Super Soccer Stars • Southlake, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Top pay, work in the community, and impact children's lives.Would you like to earn above-average pay while staying active and promoting life skills through Soccer? We offer training on the job, a f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Travel Occupational Therapist (OT) in Waxahachie, TX

    Travel Occupational Therapist (OT) in Waxahachie, TX

    AlliedTravelCareers • Waxahachie, TX, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Delta Healthcare Providers to find a qualified Occupational Therapist (OT) in Waxahachie, Texas, 75165!. Compensation : $1,786 - $2,094 estimated weekly pay .Star...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Acute Care Occupational Therapist

    Acute Care Occupational Therapist

    Delta Companies • Waxahachie, TX, United States
    serp_jobs.job_card.full_time
    Compensation : Estimated weekly pay of $1,786 - $2,094.Start : ASAP | Open to 1-2 months out.Duration : 13 weeks with potential for extension. Benefits : Comprehensive Blue Cross Blue Shield medical ben...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Submission for the position : RN Emergency Room Nights

    Submission for the position : RN Emergency Room Nights

    Baylor Scott & White Healthcare • Waxahachie, TX, United States
    serp_jobs.job_card.full_time
    Baylor Scott & White Medical Center-Waxahachie.Level 4 trauma center, Primary Stroke Center.Full-Time, Nights| 3 / 12 7p-7am. Here at Baylor Scott & White Health we promote the well-being of all indiv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Lead

    Team Lead

    Retail and Dining Positions • Arlington, Texas, USA
    serp_jobs.job_card.full_time +1
    Paradies Lagardère is an award-winning and innovative Airport Concessionaire.We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Occupational Therapist - OT

    Occupational Therapist - OT

    Select Medical • Waxahachie, TX, United States
    serp_jobs.job_card.full_time
    Baylor Scott & White Institute for Rehabilitation.Compensation depends upon candidate's years of experience and internal equity. Baylor Waxahachie - Baylor Scott & White Medical Center - Waxahachie ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Assist Cart Attendant

    Member Assist Cart Attendant

    Sam's Club • Lewisville, TX, US
    serp_jobs.job_card.full_time
    We are looking for people who take pride in their work to join our team.You help shape our member's entire shopping experience by giving them a positive first and last impression.In the member assi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Overnight Task Team Outfitter

    Overnight Task Team Outfitter

    Bass Pro Shops • Grand Prairie, Texas, USA
    serp_jobs.job_card.part_time +1
    The Overnight Task Team Outfitter assists in the overall operational functions and health of the retail store campus.The role of the Overnight Task Team Outfitter is to reduce the amount of non-sel...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Burleson • Arlington, Texas, USA
    serp_jobs.job_card.part_time
    REPORTS TO : General Manager / Assistant Manager / Shift Leader.The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food and it ha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted