Assistant Service Manager

Assistant Service Manager

We are currently seeking an Assistant Service Manager of a multi-line dealership to join the leadership team at Modern Hyundai Genesis in Concord, NC. The Service Manager will successfully run an efficient and profitable multi-car line service department, customer retention, cost controls, achieving objectives, and maintaining all service records. This position is responsible for operations, profitability, performance results, and customer satisfaction in the Service Department.

Responsibilities :

• Maintains CSI at or above manufacturer standards
• Strives for 100% customer satisfaction by building relationships with customers
• Interfaces with department managers to improve operations, performance, and profitability
• Understands and ensures compliance with manufacturer warranty and policy procedures
• Develop and implement a marketing plan which promotes new and repeat business
• Maintains outstanding business relationships with manufacturer
• Sets, monitors, and drives the achievement of performance targets of Advisors, Technicians, and department
• Manages talent acquisition, mentoring, and training

Requirements :

We offer :

This highly rewarding career opportunity is available to qualified candidates who are interested in establishing a long-term, mutually beneficial employment relationship. We offer a very competitive compensation / incentive package and a comprehensive benefits program. Make your next career move with us. No matter how things change, our commitment to our employees and customers stays the same. EOE / M / F / D / V