Medical Receptionist, Outpatient Center, Days

Primary Location : UofL Phys Outpatient

Address :

401 E. Chestnut St.Louisville, KY 40202

Shift :

First Shift (United States of America)

Job Description Summary :

The medical receptionist is responsible for answering incoming calls, scheduling appointments as well as updating patient demographics, maintain bump list, schedule for each division, page MD's with hospital consults, obtain medical records when possible. The receptionist will work closely with medical staff to ensure all patients are provided with quality care.

Job Description :

Essential Functions :

• Welcomes patients and visitors by greeting warmly and answering or referring inquiries
• Utilizes Centricity Business Practice Management System, registers patients according to standard procedures
• Ensures availability of treatment information by filing and retrieving patient records
• Schedules appointments for patients
• Scans and files administrative and medical information in patient's medical record
• Makes appointment reminder calls to patients with upcoming appointments
• Maintains forms and office supplies required for call center activities
• Participates in staff and educational meetings
• Maintains operations by following policies and procedures; reporting needed changes
• Contributes to team effort to assure excellent patient care and service

Other Functions :

Additional Job Description :