Application Engineer

Application Engineer Role At Emerson's Crossridge Facility

Emerson's Crossridge facility is seeking an Application Engineer to play a key role in delivering solutions across our Electric and Pneumatic portfolio. In this fast-paced, customer-facing role, you'll support quotations, order entry, and technical customer service while ensuring smooth coordination between Emerson and our customers. This position is ideal for someone diligent, collaborative, and eager to help customers find solutions that meet their needs!

In This Role, Your Responsibilities Will Be :

• Review customer specifications for application requirements and commercial terms and conditions
• Prepare quotations in response to customer inquiries; in accordance with controlled prices, discounts, terms & conditions as well as sales policies & procedures.
• Take exception where Emerson cannot meet either technical or commercial requirements
• Review customer purchase orders (Electric Actuators only) for accurate pricing, discounts, terms & conditions, part numbers and prepare for / complete associated order entry
• Respond to all customer requests for expedited emergency shipment of parts and service kits, documentation, operating and maintenance instructions, drawings, and Specification Sheets
• Document customer complaints and refer to Quality Assurance
• Assist other departments in resolving issues related to customer sales and service
• Provide timely and proactive customer communications
• Ensure timely and accurate processing of orders and retain ownership and oversight of the orders until they are acknowledged and submittal documents have been forwarded to the customer.

Who You Are :

You display a can-do attitude in good and bad times. You convert ideas into actions and produce results with new initiatives. You understand the importance and interdependence of internal customer relationships. You provide timely and helpful information to individuals across the organization. You take on the challenge of unfamiliar tasks.

For This Role, You Will Need :

Preferred Qualifications That Set You Apart :

Our Culture & Commitment to You :

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.