Senior Operations Engineer

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities working with police departments and municipalities to install over 4000 red-light speed and school bus stop arm safety cameras across North America. We are also creating smart roadways serving the worlds largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems processing nearly 165 million transactions each year across 50 individual tolling authorities.

Culture

Verra Mobility Corporation is a rapidly-growing entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core valuesDo Whats Right Lead with Grace Win Together and Own Itin everything it does for its customers and team members. The company seeks to grow aggressively both organically and through acquisition to continue to be the undisputed market leader with these five core competencies : bias for action customer focus teamwork drive for results and commitment to excellence.

Position Overview :

This role is a part of the Verra Command Center team or VCC which is responsible for remote technical support and oversight of roadside monitoring and enforcement implementations across the United States and parts of Canada. VCC is a 24-hour 7 day a week operation that works to ensure enforcement sites are up operating and working for our government clients. We work to provide fast and reliable troubleshooting and monitoring for all devices that fall into our Senior Operations Engineer is a key member of the Verra Command Center (VCC) engineering team focused on building integrating and automatingplatforms that support the reliability and scalability of roadside operations. This role emphasizes system integrations platform development and advanced scripting to reduce manual effort and improve operational Senior Operations Engineer partners closely with Operations Technicians VCC technical Leadership and other Verra Engineering groups to ensure seamless integration between engineering solutions and day-to-day operations. This position plays a critical role in enabling the VCC to achieve service excellence by developing automation enhancing system monitoring and ensuring that roadside products and platforms operate at peak performance.

Essential Responsibilities :

• Systems Integration & Development : Design develop and implement integration solutions across multiple platforms ensuring data workflows and monitoring tools interoperate seamlessly.
• Automation & Scripting : Build and maintain automation tools using Python PowerShell C other scripting languages and GitHub (revision control) to reduce manual work improve accuracy and streamline troubleshooting.
• Collaboration with Operations Teams : Work closely with Operations Technicians and Supervisors to understand frontline needs translating them into scalable engineering solutions that improve uptime and service quality.
• Platform Reliability : Develop and maintain monitoring alerting and diagnostic tools that ensure roadside equipment and supporting platforms run at peak efficiency.
• Project Engineering : Lead and contribute to engineering initiatives including platform rollouts API integrations and system upgrades ensuring projects are completed on schedule and aligned with business goals.
• Service Excellence : Ensure engineering solutions support SLA compliance and help operations teams deliver consistent high-quality service.
• Continuous Improvement : Identify opportunities for improved efficiency in system monitoring incident resolution and configuration management; design and implement solutions that scale.
• Documentation & Knowledge Sharing : Develop detailed documentation runbooks and training materials to ensure engineering solutions can be adopted and maintained effectively by operations teams.
• Cross-Team Participation : Engage in agile ceremonies (daily stand-ups backlog refinement sprint planning) to align engineering deliverables with operational needs and company objectives.
• Incident Support & Escalation : Provide advanced technical support for complex incidents collaborating with operations teams to resolve issues quickly and permanently.
• Successful completion of the Nlets fingerprinting background assessment.
• Must be located in Phoenix Arizona and will to work a hybrid model.

Qualifications :

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values :

With your explicit consent which you provided as part of the application process we will retain candidate personal data solely for the business purpose for which it was no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.

Required Experience :

Senior IC

Key Skills

Change Management,Software Deployment,Cloud Infrastructure,High Availability,IaaS,Firewall,Linux,Middleware,Jboss,Network Architecture,Scripting,Technical Support

Employment Type : Part-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 5 - 7