Director, Healthcare Software Solutions

Description

Location : US, Remote

About You

You are a healthcare insider. You’ve spent years working with or inside the healthcare system, navigating how providers communicate with patients, how staff coordinate care, and how technology fits into those workflows. You may have worked for an EHR vendor, a healthcare IT company, or a patient engagement platform – in a sales, marketing, or general management role —and wherever you’ve been, you’ve lived the realities of this space.

Your network spans executives, clinicians, and IT leaders. You understand how decisions are made in healthcare, from physician practices and community hospitals to enterprise health systems. You know where EHRs like Epic, Cerner, Athenahealth, and others fit and operate—and where they don’t. And you have a strong sense for how AI is reshaping patient engagement, care coordination, and administrative efficiency.

You’re commercially minded but pragmatic, able to translate the realities of healthcare operations into solutions that drive value. You will have ideally have worked in or been exposed to the Unified Communications or Contact Center as a Service industry. You’re energized by the chance to build something new in a market that’s ready for change.

About Intermedia

We’re a leader in AI-powered cloud communications for SMBs and mid-market organizations, delivered through a trusted partner ecosystem. Our award-winning unified communications and contact center solutions help organizations collaborate more effectively, serve customers, and meet compliance requirements. We’re already seeing strong momentum in healthcare, including with world-class organizations, and we’re investing further to meet the industry’s unique needs—helping providers improve patient communication, streamline workflows, and support better outcomes.

About The Role

We are looking for a General Manager – Healthcare Solutions to lead Intermedia’s healthcare initiative. This is both a strategic and hands-on role where you’ll act as the GM of our healthcare business : defining the strategy, shaping the solution set, and ensuring flawless execution across product, sales, marketing, and partner channels to deliver communications solutions that address the evolving needs of the healthcare industry.

What You Will Be Doing

Market Strategy & Leadership

• Define Intermedia’s healthcare solution strategy with a deep understanding of EHR or practice management ecosystems, compliance requirements, and provider workflows- where we fit in, where the opportunities are and expanding our right to win
• Be our expert on how AI is transforming patient engagement and provider operations and embed those insights into Intermedia’s offerings to pave the way for communications leadership in the healthcare industry.
• Own the healthcare business plan, including growth targets, investment priorities, and partner alignment.

Go-to-Market Planning & Execution

Solution & Product Influence

Sales Enablement & Partnerships

What You Will Bring to the Role

Bonus Skills

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities—without regard to race, gender, sexual orientation, age, disability, veteran status, or any other status protected by law. Intermedia is proud to be an Equal Opportunity Employer and we’re committed to fostering an inclusive and supportive workplace.

To explore other opportunities check out our careers page : https : / / www.intermedia.com / about-us / careers