Event Rental Sales Support (Administrative)

Event Rental Sales Support (Administrative)

This position’s main purpose is to assist the Sales Department with all the activities and tasks of their position, so they can meet our customers’ requirements and company sales goals.

The perfect candidate for this job is confident, polished, and has the talent to interact with the public. Sales Support Representatives must be able to service customers in a polite, friendly, and professional manner whether in person or on the telephone and assist them with reservations, contracts, questions, register transactions and order adjustments. They also need to be able to process credit card payments.

Skills :

The Event Sales Support job requires constant interaction with the public.

Must be able to service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations, contracts, questions, register transactions and order adjustments.

Must be able to process cash and credit card payments, as well as make charges and credits.

Must be able to work in a team environment, maintain a cooperative working relationship with co-workers and show a high degree of patience.

Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.

Must be able to maintain a high degree of patience.

An acceptable attendance record is a must.

Responsibilities :

Provide outstanding customer service.

Answer all phone calls and email inquiries.

Gather and coordinate all event-related details.

Maintain impeccable client records within our reservation and accounting system.

Assist the outside and inside sales team in all matters and details associated with sales.

Adhere to all company policies, procedures, rules and regulations in written or verbal form.

Comply with government safety requirements and other regulations and security in store.

Attend department, store and safety meetings

Report safety violations to supervisor.

Tasks & Activities :

Open and Close Showroom

Answer incoming phone calls and transfer them to the proper staff.

Answer basic rental questions over the phone or through emails such as working hours, email address, or physical address,

o Counter and floor behind counter

o Displays and merchandise in showroom

o Customer restroom

• Showroom floor

o Trash removal

o Front office and break room.

Report safety violations to supervisor.

Fill in for other positions, when necessary, for smooth operation of the business.

Adhere to all company policies, procedures, rules and regulations in written or verbal form.

Comply with government safety requirements and other regulations and security in store.

Attend department, store and safety meetings.

Performs other duties as requested. The job requires constant interaction with the public.

Education / Requirements :

Minimum education requirement : High School Diploma.

Must be able to speak English clearly and write legibly.

Must be able to use mathematics to solve problems.

Proficient in MS Office and QuickBooks. Training in rental software will be provided.

Must maintain an acceptable attendance record.

Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.

Must be able to lift approximately 50 lbs.

Must pass company drug screen.

Compensation / Pay Rate (Up to) : $35,000.00 - $40,000.00 Per Year