Chief of Staff (STL or Cambridge)

Chief Of Staff (St. Louis Or Cambridge)

Location : St. Louis, MO or Cambridge, MA (Remote) Type : Full-Time

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking a highly capable and strategic Chief of Staff to lead operational rhythms and high-touch, client-facing deliveryespecially where modern AI solutions create leverage. You'll serve as a force-multiplier to the executive team : aligning priorities, running cross-functional projects, and ensuring crisp execution from intake to impact. You will collaborate closely with account leads and cross-functional teammates across the company.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes.
• Maintain focus and accountability on near-term deliverables and long-term goals; surface risks and options early.
• Bring a practical understanding of AI capabilities; convert complex concepts into clear options with trade-offs for leaders and clients.
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions.

Client Service Delivery (AI Solutions & Operations)

Operations & Project Management

Communications & Reporting

Who You Are

Experience & Skills

Mindset & Traits

Considerations

Compensation

This role offers a competitive base salary with performance-based bonuses. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectorswith autonomy to lead, the resources to succeed, and room to grow.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.