Patient Access Representative ER

Position Summary :

This position conducts registration and obtains financial reimbursement for all patients accessing services at Medical Center Health System facilities or clinics. Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance; resolves issues as they arise to promote point of service decisions. Performs financial counseling when appropriate. Explains and obtains signatures on legal forms and registration materials.

Education :

High School diploma or equivalent required.

Training and Experience :

Prior experience in the medical field preferred. (Knowledge of but not limited to admitting / registration process, customer service, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO / PPO contracts, and third party funding resources.)

Job Knowledge : Required :

Requires strong organizational abilities, proficiency in Professional Customer Service, oral and written communications, accurate and efficient keyboarding with strong competencies in the use of common office software applications. Ability to maintain a calm temperament under fast-paced and / or stressful working conditions. Requires effective teamwork skills and the ability to meet deadlines and productivity standards.

Preferred :

Previous cash collection experience is preferred. Prior insurance knowledge preferred. Prior experience related to financial or medical background preferred.

Employee Benefits

Choosing your career path with Medical Center Health System can be rewarding with an array of benefit options that best suits you and your family. Here’s a look at our benefits :

Retirement

With Medical Center Health System you are eligible to make contributions immediately. Your retirement account earns seven percent interest every year. MCHS will match your contribution 125 percent upon retirement.

You can elect to contribute to additional pre-tax supplemental retirement plans as well.

Medical Coverage

Eligibility starts 30 days after your first day of employment. We offer two plans that provide coverage for office visits, preventive care, hospitalization and includes prescription drug benefits through retail pharmacies and mail order.

Dental Coverage

We provide a plan that covers preventative care, basic and major procedures along with Orthodontia care for adults and children.

Vision Coverage

You have the option to enroll for vision coverage that provides coverage for yearly eye exams, lenses, frames and / or contacts.

Life Insurance

Basic Life and Accidental Death and Dismemberment Insurance that covers two times your annual base wage is provided by Medical Center Health System along with Long-Term Disability.

Health Savings Accounts

Reduces your taxable income and covers medical, dental and vision expenses.

Wellness Benefit

Our wellness program allows you to take advantage of programs that promote a healthy lifestyle.

Employee Assistance Program

Services are available to all employees and their dependents.

Voluntary Benefits Provided at Affordable Rates for You and Your Family

• Group Voluntary Term Life and AD&D
• Group Accident
• Hospital Indemnity
• Short-term disability
• Group Critical Illness
• Whole Life

Other Benefits