Instructional & Student Support Specialist (#0079469T, Department of Social Work)

Temporary / Permanent :

Temporary

Funding : Tuition Funds

Other Conditions : To begin approximately November 2025 or soon thereafter. Continuation of position dependent upon availability of funds, programmatic needs, and satisfactory performance.

Duties & Responsibilities

• Assists with the development, interpretation, and implementation of policies, procedures, instructions, and guidelines as they relate to admissions and student services activities.
• Provide faculty and student support in academic advising, including updated advising forms, advising period support, mid-semester academic review notices, etc.
• Support the Workforce Hub in their recruitment efforts
• Serve as the primary contact for students in terms of application processes, walk-ins, phone calls, and one-on-one application support.
• Monitor applications and contact students about ongoing missing documents, incomplete status, in both DSW processes and larger UH application processes
• Communicate with external programs, units, and others, particularly the UH system advising community, to maintain current and accurate information on School programs and their requirements.
• Conduct routine checks of students’ registration status based on academic plan, including checking variable credit courses for appropriate credit selection, prerequisite and course sequencing corrections, and other registration monitoring and notification.
• Oversee pre-SW undergraduate advising, including support of Manoa Peer Advisors.
• Conduct initial advising with incoming students after admissions.
• Assist with the planning and coordination of departmental activities including, but not limited to, New Student Orientations, Graduation, Application Information Meetings, and Recruitment activities.
• Support student groups’ activities, including dissemination information, convocation planning, and fundraising activities.
• Create, review, and maintain documentation for graduation checks and degree verification, as well as verification letters to external organizations (such as for employment or licensure exams).
• Monitor and report student enrollment and registration data to Department and Program chairs to inform course planning and enrollment management activities relating to advising.
• Other Duties As Assigned.
• denotes Essential Functions

Minimum Qualifications :

Desirable Qualifications