Customer Service DispatcherARS/Rescue Rooter • Austin, TX, US
Customer Service Dispatcher
ARS / Rescue Rooter • Austin, TX, US
job_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPrior dispatch, scheduling, or call center experience Proficiency in Microsoft Office and multi-line phone systems Familiarity with local geography to support route planning Must report daily to the office (not a remote position) Flexibility to work assigned shifts and weekend rotations as needed Must pass background check and drug screening
Dispatcher
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
What We Offer :
- Weekly pay via direct deposit
- Paid training and onboarding
- Insurance available after 31 days
- Low-cost medical (as low as $5 / week)
- Dental, vision, HSA / FSA
- 401(k) with company match
- 13 days PTO + 8 paid holidays
- Company-paid life insurance
- Clean office environment with strong team culture
- Career growth within a national service network
Responsibilities
Our dispatch position ensures that service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.
Qualifications
What You Need :
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