Director of Restoration Operations

Lead a multi-million-dollar restoration division—top pay, big impact, multi-location leadership

This Jobot Job is hosted by : Robert Donohue

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Salary : $115,000 - $140,000 per year

A bit about us :

We are a rapidly expanding, multi-state leader in home services and restoration, operating with more than 100 employees and an established revenue base of over $12 million annually in the restoration division alone. Our organization supports a high-volume call center, multiple service lines, and a strong field workforce across locations including Raleigh, Norfolk, Richmond, Baltimore, and Alexandria.

As we continue to scale our restoration operations, we are seeking an experienced Director of Restoration Operations to lead multi-location teams, develop operational excellence, and drive both revenue and profitability across the region. This position oversees multiple Restoration Service Managers and their teams, ensuring consistent processes, high-quality work, and exceptional customer experiences across all branches.

Why join us?

• Competitive leadership compensation : $125K–$135K base salary
• Highly lucrative performance bonus : 50–60% based on revenue growth & divisional profitability
• Full benefits package : Medical, dental, vision, life, disability, FSA
• 401(k) match
• Company vehicle, phone, tablet, and gas card
• Employee discounts + referral bonus program (up to $2,000)
• Weekly uniform laundering program
• Opportunity to lead a multi-million-dollar division during major growth
• Direct influence over strategy, staffing, revenue, profitability, and operational excellence
• Culture rooted in service : “Your customer doesn’t care how much you know until they know how much you care.”

Job Details

The Director of Restoration Operations oversees the entire restoration division across several markets, ensuring operational alignment, revenue growth, and consistent performance. Responsibilities include :

Multi-Location Leadership

Operational Strategy & Performance

Customer & Insurance Relationships

Operational Infrastructure

What You Bring

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