Network & Telecommunications Services - Senior Systems Engineer - Lansing, MI (Hybrid)
Sunrise SystemsLansing, Michigan, United Statesjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionCisco Unified Contact Center Express (UCCX) : 5+ years Cisco Unified Communications Manager (CUCM) : 5+ years Cisco Unity Connection (CUC) : 5+ years
Job Title : Senior Systems Engineer
Location : Lansing, MI
Duration : 1 year with possible extension
- CLIENT Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, and process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX).
- There are enhanced call routing & call center agent / supervisor functional requirements that require a skilled technical engineering resource.
- This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff.
- In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).
Required Technology Skill Set :
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Senior Network Engineer • Lansing, Michigan, United States