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TTSTC- IT Support Intern - Systems Analyst ( Temporary Position)
TTSTC- IT Support Intern - Systems Analyst ( Temporary Position)Austin Staffing • Austin, TX, United States
TTSTC- IT Support Intern - Systems Analyst ( Temporary Position)

TTSTC- IT Support Intern - Systems Analyst ( Temporary Position)

Austin Staffing • Austin, TX, United States
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Internship Position

Join TTSTC as an IT Support Systems Analyst Intern in Business Ops / IT Section! This role performs entry-level IT support work. Work involves providing customer support for agency information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment.

Apply today and help the Comptroller's office keep the Texas economy strong.

Agency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based upon business need or division determination. This position may be eligible for a flexible / hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.

Qualifications :

Minimum Qualifications :

Currently enrolled as a Junior or Senior at an accredited four-year college or university, or a recent graduate within one year with a major coursework in Computer Science, Computer Information Systems, Management Information Systems or IT related field. Professional or academic experience in one of the following :

  • Customer support and / or desktop workstation support.
  • Imaging / deploying desktop workstation with Windows operating systems.
  • Deploying software packages to workstations.
  • Hardware / Software updates to workstations or computer related devices.
  • Working knowledge of Microsoft Office and Adobe products including intermediate knowledge of : Microsoft Word, Microsoft Excel (including the use of macros), Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, and Adobe Acrobat Professional

Preferred Qualifications :

  • Experience working in a Windows environment.
  • Experience with a software program to package and distribute software to a Windows environment.
  • Practical experience working with Hardware in a Windows environment.
  • Experience with Microsoft Windows 7 or higher.
  • Experience with system scripting languages and system utilities.
  • Experience with Microsoft system utilities and FTP.
  • Experience with Microsoft Office Suite and Adobe integration with third-party products.
  • Experience with Web publishing and web publishing software; conference room audio and video equipment.
  • Experience with DOS batch files, PowerShell, Python, PERL scripting, and / or VBScripiting.
  • Experience with Windows 10 Professional, and Mac OSx 10 or higher.
  • In this role you will :

  • Assists desktop administrator with installation, configuration, upgrades and troubleshooting of TTSTC specific software.
  • Assists with the support and configuration of desktop, laptop, handheld, video conference, printer and peripheral equipment.
  • Provides support in relocations related to onboarding and offboarding of staff, temporary personnel and contractor hardware.
  • Assists with inventory management and desktop, printer and peripheral maintenance with vendors.
  • May coordinate and resolve issues reported via workstation monitoring and protection software.
  • Performs other related work as assigned.
  • At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start.

    If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

    Important Note to the Candidate : Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

    The Comptroller's Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity. Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position. An applicant must be eligible to work in the United States to be hired at the Comptroller's office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.

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