Field Activation Sales Manager

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Purpose of Job

The Field Activation Sales Manager's primary role is to execute various field initiatives at the store level for our tier 1 & 2 National Accounts. This includes relationship building with area managers, store personnel, and store management in the development of training, sales enablement, and store Key Performance Indicator (KPI) management. The emphasis of this role is to improve store metrics and KPIs that are driven by National Accounts Customers (NAC).

Job Components

• Execute training assets that will be provided to deliver value to the organization and National Accounts by conducting various tasks, such as training, testing, troubleshooting, process opportunity identification, program review, account launch initiatives, promotional support, market research, and aid where needed.
• Maximize both unit and gross profit within each account.
• Serve as a point of contact and liaison for the account area to address any areas of opportunity and resolve any issues, complaints, or questions.
• Communicate field issues directly to the Distributor, coach local NAC sellers, and be an advocate for consistent NAC account experience.
• Properly utilize the reporting tools provided, such as a CRM, daily / weekly by inputting all account / store activity to ensure data is accurate and timely.
• Properly communicate with National Account locations utilizing standard email templates and approved marketing documents.
• Complete continuous skills trainings.
• Train account sales and / or store personnel using proprietary training modules. Store training to include warranty returns, core retrieval, installation cart and execution, plan-o-gram (POG) appearance and accuracy, point of sale (POS) across the category, testing / sales processes, overcoming objections, program understanding, and competitive insights.
• Accumulate and analyze data on the service drive, tech bay area, repair orders, and Tableau reporting.
• Drive market focus and personnel deployment to manage struggling markets, high warranty, and store challenges.
• Energize the associates with knowledge of the market, competition, and category.

Qualifications

Scope Data

Work Environment

Note : We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.