Insurance Customer Service Representative

Job Description

Job Description

Are you looking for an opportunity to put your skills to better use?

Trevor Szapkiw Family Insurance in New Haven, Indiana, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.

No Previous Insurance Experience? No problem!

If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know about insurance. We will even pay for you to get your insurance license.

Are you a Licensed Insurance Customer Service Representative? Amazing!

If you are an experienced insurance customer service representative looking for a new opportunity, this is the place for you. Apply today!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Coffee Provided

Paid Holidays

Flexible Schedule

Great Community Provided

Bonus Opportunities

Responsibilities

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Document each customer contact in eAgent.

Take premium payments from customers.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Provide exceptional customer service and support.

Be outstanding at relationship building.

Develop and maintain client relationships.

Handle customer renewals.

Onboarding new customers.

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Excellent Communication / interpersonal skills.

Great Customer Service Skills.

A Property & Casualty insurance license is required.

No insurance experience required but must be willing to learn