Shift Leader

Shift Leader

Sully's Steamers creates delicious sandwiches by placing excellent ingredients between two halves of a bagel. The sandwich is placed in a steamer, creating a hot, melty, tasty meal that no other concept creates. We are committed to providing a joyful work environment fostered by a crew of like-minded hospitality professionals. The Shift Leader is responsible for effectively leading Sully's Steamers Restaurant according to operational policies and procedures. This position reports to the General Manager / AGM.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. As well as maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure compliance with operational standards, company policies, federal / state / local laws, and ordinances.
• Responsible for ensuring consistent, high-quality food preparation and service.
• Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
• Provide direction to employees regarding operational and procedural issues.
• Follow up with employees on assigned tasks and monitor training of employees during shifts.
• Develop employees by providing ongoing feedback and establishing performance expectations.

Qualifications

Compensation : $11.00 - $15.00 per hour

Life is too short to work with jerks So work with us at Sully's Steamers! We make the best bagel sandwiches, but we also make a great place to work with nice people, great food, and good money. You can have a job. Or you can have a fun job. That's Sully'sthe second one.