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Front Desk Agent - Fort Gordon
VetJobsAugusta, GA, USjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCommunication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
Front Desk Agent - Fort Gordon
IHG is looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make guests feel right at home. A little taste of your day-to-day :
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
- Being our guests' trusted contact helping with everything from bill issues to restaurant recommendations
What We Need From You :
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Front Desk Agent • Augusta, GA, US