Procurement + Production Operations Manager

Procurement & Production Operations Manager

This role is a key part of our Procurement & Production Operations team, reporting to the Senior Manager, Procurement & Production. You'll manage the Kitchenware and Electrics categories, focusing on supplier performance, production execution, and cross-functional coordination. The role combines operational ownership with process improvement to support scalable growth across Caraway's supply chain.

You are an experienced procurement and supply chain professional with 5+ years in global procurement, vendor management, production operations, or category ownershipideally within consumer electronics or kitchenware brands. You excel at supplier management, performance optimization, and translating analytics into production and cost optimization strategies. Highly organized and solutions-driven, you bring strong problem-solving and communication skills that foster alignment across cross-functional teams. Proactive, collaborative, and detail-oriented, you thrive in fast-paced environments that require cross-functional alignment and a balance of strategic thinking with executional oversight.

Responsibilities :

• Draft, issue, and manage purchase orders with global vendors, ensuring all specifications, pricing, and timelines are accurate and up to date.
• Monitor production schedules, proactively track progress, and resolve delays through direct coordination with suppliers.
• Communicate production updates and potential risks to cross-functional partners across both new and existing product categories.
• Oversee product sampling logisticsfrom factory sample requests to internal coordination, review management, and timing communication.
• Maintain and update SKU, inventory, and vendor information in ERP systems, ensuring data accuracy.
• Support inventory planning by optimizing production capacity and coordinating closely with planning teams and vendors.
• Serve as the primary procurement & production contact for designated categories (e.g., Kitchenware and Electrics), ensuring they scale with the same reliability and rigor as core categories.
• Establish and strengthen supplier relationships by developing multi-tier (supplier and sub-supplier) visibility to increase capacity, reduce inefficiencies, and mitigate risks.
• Support cost strategy and pricing discussions with suppliers to enhance competitiveness, stability, and long-term partnership valuetranslating data insights into actionable procurement decisions.
• Partner with the compliance team to help suppliers navigate evolving trade regulations, documentation requirements, and quality standards across regions.
• Manage and maintain supplier scorecards that evaluate On-Time-In-Full (OTIF), quality, lead time adherence, and responsiveness.
• Collaborate cross-functionally to develop and implement standardized frameworks for supplier onboarding, qualification, and performance review to scale vendor accountability.
• Identify inefficiencies in processes and propose actionable solutions for vendor management, order tracking, or capacity planning.
• Create and maintain SOPs for critical workflows to ensure consistency and scalability.

Knowledge, skills, and abilities :

The anticipated base salary range for this role is $90,000 - $110,000. Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to : skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.