Licensed Health Insurance Advisor

A company is looking for a Licensed Member Service Advisor to provide excellent service to members through inbound calls regarding health insurance plans. Key Responsibilities Provide a seamless experience by responding to member inquiries and resolving issues Document all interactions accurately in the Customer Relationship Management (CRM) platform Collaborate with third-party entities and internal departments to assist callers Required Qualifications Active Insurance Producer License Willingness to obtain additional non-resident licenses as needed Proven ability to work effectively in a structured schedule Experience entering / updating data in electronic systems Ability to learn quickly and follow processes accurately and timely