Luxury Sales Consultant - Fashion Square

About Blue Nile

At

Blue Nile , we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.

Position Overview

Blue Nile is looking for a

Full-Time Luxury Sales Consultant

who is eager for an exciting opportunity to join our retail showroom in the

Fashion Square Mall in Scottsdale, AZ . The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company's customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile.

Responsibilities

Communicate the Blue Nile difference, instilling trust and confidence in our brand

Demonstrate exceptional customer service and continually develop your product knowledge to educate customers

Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience

Proactively follow up on all internal and external communications while maintaining Blue Nile service standards

Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations

Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth

Continuously maintain excellent attendance and punctuality

Consistently achieve or exceed company sales and service goals

Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer

Requirements

Previous retail sales or customer service experience required

High School Diploma or GED

Jewelry experience a plus but not required

Mandarin Speaking Preferred

Excellent interpersonal, creative problem solving, organizational and time management skills

Excellent listening, written and verbal communication skills

Strong attention to detail and high integrity

Ability to work within deadlines in a fast-paced environment

Strong computer, typing / keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems

Ability to stand for extended periods of time

Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons

Authorized to work in the U.S

Benefits

At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location :

Paid time off

Medical, Dental, Vision and Prescription Insurance

401(k) Retirement Plan with company match

Flexible spending account

Health savings account

Tuition Reimbursement

Employee discount

Parental leave

Life insurance

The hourly pay range for this role is $17.00 - $20.00. Final pay rate shall be determined and is based on experience and qualifications. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.

Additional Information : Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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