Overnight Helpline Manager : Lead a Caring Contact Center

A nonprofit organization in Miami, FL is looking for a Helpline Manager to coordinate the Contact Center operations and supervise staff. The ideal candidate will hold a Bachelor's degree in Social Work or Human Services, have at least two years of relevant experience, and strong interpersonal skills. This full-time position includes a competitive salary of $55,000 to $57,000 annually, along with benefits like medical and dental plans, and a 401(k) match. The role requires effective communication in high-stress situations while assisting the community.

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