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Document Scanning Clerk

Document Scanning Clerk

Tap Growth aiOwings Mills, Maryland, US
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We're Hiring : Document Scanning Clerk!

We are seeking a  Document Clerk to join the operations team supporting a statewide child support disbursement program based in  Owings Mills, MD . This position plays a vital role in processing and managing sensitive financial and legal documentation. The ideal candidate will have strong attention to detail, experience handling high-volume documentation, and the ability to manage both administrative tasks and customer communication effectively.

Location : Owings Mills, MD

Role : Document Scanning Clerk

Schedule :

  • Monday : 5 : 30 AM - 2 : 00 PM
  • Tuesday - Friday :   7 : 00 AM – 3 : 30 PM (May end earlier if daily tasks are completed)

What You'll Do :

  • Receive, sort, and scan incoming child support payments and mail.
  • Manually review and enter payment and document information.
  • Conduct quality control reviews to verify accuracy of scanned and entered data.
  • Generate, retain, and organize reports and documentation.
  • Maintain compliance with state and federal retention guidelines.
  • Handle both  inbound and outbound phone calls  to child support customers and stakeholders, ensuring professional and timely communication.
  • Safeguard confidential information, including Federal Tax Information (FTI), in accordance with all policies and procedures.
  • Adhere to all Standard Operating Procedures and contractual requirements.
  • Support additional operational tasks and special projects as needed.

    • What We're Looking For :

    Required :

  • High School Diploma or equivalent.
  • At least one year of experience in document scanning, payment processing, customer service, or a related administrative role.
  • Ability to pass a background check and drug screening.

    • Preferred Skills and Competencies :

  • Strong data entry skills, including 10-key proficiency.
  • Ability to manage multiple systems and tasks simultaneously.
  • Excellent verbal and written communication skills.
  • High attention to detail with a strong sense of accuracy.
  • Professionalism, discretion, and the ability to maintain confidentiality.
  • Strong organizational and time management skills.
  • Ability to work independently and collaboratively within a team.
  • Flexibility to work overtime if needed.
  • Familiarity with regulations and procedures related to child support services is a plus.

    • Ready to make an impact? 🚀 Apply now and let's grow together!

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    Scanning Clerk • Owings Mills, Maryland, US