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IT Production Support Assistant

IT Production Support Assistant

Consolidated Electrical Distributors IncIrving, TX
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Description

SUMMARY : Consolidated Electrical Distributors Inc. (CED) is seeking an entry-level Systems Administrator for the Production Support Team within the IT Department. The Production Support Team is responsible for providing administrative and end-user support for various systems, as well as purchasing and billing computer-related equipment, services, and software used in CED’s 700+ locations. The responsibilities of this position include systems administration and support for various systems. Successful candidates will have demonstrable experience in customer service, technical troubleshooting, systems administration, and spreadsheet analysis. Candidates must be highly detail-oriented and have an aptitude for quickly learning computer applications. REPORTS TO : Production Support Supervisor MINIMUM QUALIFICATIONS :

  • Associate degree in Information Technology, Computer Science, or related studies.
  • Work experience should include customer service in an office environment, spreadsheet analysis, and general office administrative duties.
  • Ability to quickly learn computer software applications and procedures to administer them.
  • Ability to answer telephones and provide courteous, prompt, and efficient customer service .
  • Excellent verbal and written communication skills and listening skills.
  • Excellent organizational and administrative skills.
  • Proficient in Microsoft Office applications (especially Excel).
  • Proficient in general business math, including introductory algebra and related logic.
  • Ability to type and perform data entry with speed and accuracy.
  • Highly detail-oriented.
  • Ability to multitask and meet deadlines. PREFERRED QUALIFICATIONS :
  • At least two years of full-time employment working in a related area.
  • Background in retail or wholesale industries.
  • Proficient in Microsoft SharePoint. WORKING CONDITIONS : This job operates in a professional office environment. OTHER COMPENSATION : The following additional compensation may be applicable for this position :
  • Profit Sharing

BENEFITS :

  • Insurance - Medical, Dental, Vision Care for full-time positions
  • Disability Insurance
  • Life Insurance
  • 401(k)
  • Paid Sick Leave
  • Paid Holidays
  • Paid Vacation
  • Health Savings Account (HSA) and matching
  • Dependent Care Flexible Spending Account (FSA)
  • Teledoc

    • SUPERVISORY RESPONSIBILITIES : No ESSENTIAL JOB FUNCTIONS :

  • Perform purchasing tasks related to IT equipment, including processing purchase requests; maintaining CED’s inventory control system; and maintaining the good order of the stock room.
  • Systems administrative tasks including performing daily and weekly tasks for CED’s Learning Management system, Intranet system, and Product Data Management system.
  • Assist with IT billing tasks including processing of AP invoices, processing of expense vendor invoices, preparing billing allocations, and e-filing AP documents and invoices.
  • Perform other tasks as assigned.
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    Production Support • Irving, TX