Control Center Operator (Trainee, Operator or Senior)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Monitors the operation of the Georgetown Utilities distribution system. Ensures that all operations prioritize public and personnel safety, environmental protection and regulatory compliance.

Incumbents in this classification are subject to on-call duties during emergency events.

Applicants are encouraged to submit a cover letter and resume.

• Monitors the operation of the utility transmission and distribution system in order to ensure that systems operate as efficiently and safely as possible during routine and emergency conditions; monitors security cameras at utility locations for security purposes.
• Monitors the distribution system telemetered data for all utilities; analyzes data related to system conditions and takes appropriate action to maintain or restore normal system conditions on both the transmission (138kV), distribution (12.5, 25kV), water, and wastewater systems.
• Recommends on / off times for distribution capacitor banks; operates direct control capacitor banks for system requirements.
• Answers incoming telephone calls to the System Operations Center; prioritizes calls to determine if they are emergency or non-emergency and the extent and type of assistance needed; follows up with customers to ensure that work completed was satisfactory, noting any problems and / or issues.
• Monitors and coordinates the operation of the GUS mobile radio system.
• Collects and maintains daily system operational records; collects information and completes required reports.
• Prepares and submits operational data for Ercot, TXU, LCRA, TPPA and APPA.
• Reviews and coordinates scheduled outages on the electric, water and wastewater systems.
• Utilizes the Outage Management System to identify, locate and analyze customer outages on the distribution system.
• Prepares, authorizes and directs the operation of switching devices for all utilities.
• Formulates, writes, and administers safety clearances, general switching, and hot line orders for both internal and external work.
• Coordinates confined space entries, issuing confined space permits, and radioing during confined space events.
• Prepares and implements contingency plans for emergency situations, up to and including total system restoration.
• Provides utility meter change-out information to the utility billing office.
• Monitors police and fire radio communication for calls that may involve Georgetown Utility Systems and utilizes this information when prioritizing work orders.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS :

Education, Training and Experience Guidelines

Associate's degree from an accredited college or university with major course work in electrical engineering technology.

Two (2) years of full-time experience in utility system operations. OR Any equivalent combination of related experience and / or education and training that provides the required knowledge, skills, and abilities.

One (1) additional year of full-time experience may be substituted for one (1) year (30 semester hours) of the required education, with a maximum substitution of two (2) years.

Knowledge of : SCADA operation.

Electric distribution.

Water distribution and wastewater collection system operations.

Emergency operations.

Skill in :

Reading and understanding electrical system schematics and one-line diagrams.

Operating multi-line phone system, computers, and two-way radios.

Typing 40 words per minute.

Communicating effectively, both orally and in writing.

Establishing and maintaining effective working relationships.

Reading technical instructions, procedures manuals, and charts to solve practical problems.

Writing instructions, logs and records messages.

Using basic and advanced mathematics involving the practical application of fractions, percentages, ratios and proportions or measurements, algebraic solutions of equations and inequalities and mathematical classifications or schemes.

Guiding others and making frequent decisions affecting the individual, coworkers, and others who depend on the safe and efficient operation and restoration of the energy delivery system.

LICENSES AND CERTIFICATION REQUIREMENTS

Valid Class "C" Texas driver’s license required. Out-of-state license holders must have a valid license and provide a three-year driving history.

Class D Distribution License and Class I Collections from the Texas Commission on Environmental Quality or must obtain a license within one (1) year of hire.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision, hearing, talking, use of foot controls.

Hiring Range : Depending on qualifications.

Trainee : $28.50 - $35.70 hourly.

Operator : $32.97 - $41.31 hourly.

Senior : $36.35 - $45.53 hourly.

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Regular-Full time